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Recent customer comments

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Very good



based on 2117 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.8
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hui T.
United States
February 03, 2012
Lovely hotel, and great location for ferry
best features of the hotel
Highly recomments if someone wants to catch up the first ferry.

Hui L.
Singapore
February 03, 2012
Great Hotel
Room
when i first step into the hotel room, i am very satisfied with the room. room was bigand neat. hotel is very thoughtful to be giving complimentary sweets and fortune cookies as i am spending my chinese new year there. the only bad point is that the choice of games in its hotel casino is very limited and it looks very old. but the hotel's location is good, it's just a short 5mins walk away from sand and fisherman's wharf.

Kah L.
Malaysia
February 03, 2012
Hotel very near to Macau dock
Room size is big
Hotel location is very near to bus stops if need to travel around

EE T.
Malaysia
February 03, 2012
Lovely Hotel
Grand
Well stay. Lovely hotel and service with a smile. Good location. value for money. Hotel are clean. its a place for relaxation. I'm not sure about the night life but.I'm satisfied with my stay at this hotel

Pett T.
Singapore
February 01, 2012
Lovely hotel and service with a smile
Location near the ferry terminal, room space, service
we were extremely happy with one of your staff, abby. he was helpful & friendly. he gave us the directions to the destinations that we wanted to visit and show us the locations on the map. he kept us informed of the arrival time of the shuttle bus at the hotel and helped us with the luggages to be loaded onto the bus (to the ferry terminal) for our return trip to shenzhen. overall, we were happy with our stay at your hotel for the night.

Zhou Z.
Singapore
January 31, 2012
A great hotel with a casino
hotel rooms are really fantastic
good hotel facilities and great staff. casino located at the first n second storey

CHEE C.
Malaysia
January 29, 2012
Nice Hotel but lack of restaurant nearby
Friendly Staff with good service
Staff are friendly, however there are less restaurant nearby.

JOHN H.
Singapore
January 28, 2012
Service was excellent especially conceige staff.
Choice of food t the Pena was excellent.
Room was spacious and clean. The front desk was not so friendly. We were not greeted with a smile. The conceige staff was very friendly and helpful when arranging our tour and taxi.

Zhou Z.
Singapore
January 26, 2012
Fantastic and spacious hotel
convenient as they have mini buses to fetch us through and fro from places
the rooms in casa real hotel was much better than the 5 stars hotel i went to in hong kong before i took a ferry down to macau. not only does the room has a sofa and beds, it does have an exotic dinning table which is round and very special. the rooms are long in shape but very spacious. there is just a casino located on the first and second storey. for most who go to macau just for gambling, casa real should be the hotel which you will choose. on top of that, they do have mini buses to fetch us from the ferry terminal to the hotel free of charge. then, there are also mini buses every 10 min to fetch us to zhu hai, where there are very cheap stuffs. "tai sam ba" is also a 10 min drive away from the hotel.

GURPREET S.
India
January 23, 2012
Great view with small windows
Everything was cleaned
It was a nice stay over there And had a lovely view from the windows