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Very good 7.8
Based on 2104 reviews

Recent customer comments

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Very good



based on 2104 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.8

Marilyn H.
Singapore
January 19, 2012
Homely service hotel
Value for money for family stay
My children and I were very happy as most of the staff are very helpful. Especially the concierge are very knowledgeable and efficient in which ever assistance you required. The nearest amenities is the petrol kiosk in front of the hotel. It's my 2nd stay in Casa Real before the renovation of the rooms. Now the rooms is spacious with combination of east n west furnishing.  My only feedback - we do not like the basin area. The base stand is too low as water splashes after ever washing of hands or face. And the toilet seat is not comfortable at all. Beside the feedback comment I will still recommend my friends as all the hotel staff really makes you feel homely.

Karyn T.
Malaysia
January 15, 2012
Amazing Stay in awesome hotel.
Easy access to ferry terminal and Fisherman Whaft
One of the reason why i like Casa Real is because of the location where it easy access to the ferry terminal especially when the next destination is to travel to Hong Kong by ferry and it is near to the one of the Macau attraction - Fisherman Whaft. The hotel staff including the Receptionist and concierge is so helpful, is good to see their smile and it bright my days.

Maria M.
Philippines
January 15, 2012
Unexpectedly Great
Hotel was squeky clean and staff were really helpful
From the outside, it seems like a so-so hotel however, when we were given the room, it was more than we expected, more than what we had bargained for. The room was spacious & very clean, staff hotel were very helpful.

Russell B.
New Zealand
January 13, 2012
Best all round hotel
Convenient location (easy 10 minute walk to Hong Kong ferry); free shuttle bus to ferry terminal connects with free shuttles to other main hotel /casino locations; very clean, well maintained and well planned rooms. Helpful patient and friendly staff.
we thought this was the best hotel we stayed at during the 4 weeks we spent touring taiwan and southern china in dec - jan 2011-12. the suite was about 3 x size of comparable typical hong kong room. also very economical compared with hong kong accommodation.

YAXIN L.
China
January 11, 2012
Convenient and Nice
Room is nice, neat and reasonably big. And the non-smoking floor is really non-smoking, not as somewhere else where told was non-smoking but still with the smell.
No own hotel free shuttle bus pick up from the ferry station, can take the one to Golden Sand then walk to this hotel. But do have own free drop off to the ferry station to Hong Kong which is good. But I was deceived by the taxi driver in Macau which humiliated Macau's good touring city reputation!

Khong P.
Malaysia
January 10, 2012
Perfect Location with Clean Room but Small
MTR station within 1 Min Walking Distance
4 of us staying in 2 rooms. the room is clean but it is very small especially wash room but i believe most of the hotel in hong kong are similar unless you have more budget to stay in those fancy hotel. the mtr station just within a minute of walking distance. the last night i been there, hong kong having typoon, luckily the hotel is so close to the mtr station, else its very trouble for us to back to hotel. overall, i will still pick this hotel if i going to travel again in hong kong.

Lim K.
Singapore
January 10, 2012
Nice Hotel, Friendly Staffs
The rooms are spacious and clean
This hotel provide good services and the rooms are above expectation. Hotel staffs are friendly and helpful. Breakfast are reasonably priced. However, the same cannot be said about the casino staffs, especially the cashier and the snack counter staffs. The female cashier in the casino is extremely rude and the snack counter staffs were extremely unfriendly.

Luke B.
Australia
January 09, 2012
Awesome Hotel, with great staff!
Casino, Food, Room, Staff, Location!
Short cab ride from most of the attractions and casinos on the island. Also close to the Pier, which the hotel offers free service to, which has Jet Boats to Hong Kong. Can buy breakfasts for discounted rates the night before. The Casino is small but adequate for a quiet night of gambling. Rooms and decor for the hotel was great.

Luke B.
Australia
January 09, 2012
Awesome Hotel
Casino, Rooms, Location, Staff
short cab ride from most of the attractions and casinos on the island. also close to the pier, which the hotel offers free service to, which has jet boats to hong kong. can buy breakfasts for discounted rates the night before. the casino is small but adequate for a quiet night of gambling. room was large with big tv and great bathroom. staff were helpful with all our requests

Anvar M.
Azerbaijan
January 08, 2012
Lovely hotel and service with a smile
Location
Perfect hotel just finished decoration, I really enjoy.