arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 2086 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2086 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.8

6.3 Dinesh R.
India
January 05, 2012
good hotel
well maintained
Comfortable stay, but a bit out of happening place.

7.3 Nobuyuki I.
Japan
January 03, 2012
convenient location
convenient location, reasonable price
The hotel itself is so-so. Walkable to the ferry port and various night areas are good points.

7.7 Francis L.
Singapore
December 28, 2011
Good family hotel even with young kids
Very near to ferry terminal
Front desk was very helpful, with portage service, and advices to services outside the hotel. Bus-stop was nearby to get you to places of interest. Not many restaurants around but was recommended by the conceige of a good Portugeses restaurant nearby. Meals vouchers can be purchased with a discount for the in-hotel's restaurants. Spread was good. We were up-graded to bigger rooms, therefore it were really big for 3. Mineral water were provided daily. Overall an enjoyable stay.

10 Cheryl C.
Singapore
December 28, 2011
Comfortable hotel but no airport shuttle bus
near the ferry harbour, spacious room, big & comfortable bed.
Everything is good except for the shuttle bus service. It would be perfect if they provide free shuttle from airport.

9 Han E.
Singapore
December 26, 2011
Lovely hotel and service is good
Rooms are spacious and clean
Location is good and convenient. Everything a tourist needs can be found in the room such as tooth brush and tooth paste, bath robe, towels, slippers. It's a good experience and will choose the same hotel if there will be a second visit to Macau. It will be good if the check out time can be extended to 2pm.

7 Chen K.
Singapore
December 20, 2011
Good location and friendly service
Location
Hotel is conveniently located near the ferry terminal and provides free shuttle to and from the ferry terminal. The service staff is friendly and helpful. The rooms are adequately clean. The only setback is that there is only one non-smoking floor and the cigeratte smell in the lifts is rather strong.

5.7 Carrie O.
Singapore
December 16, 2011
Comfortable but aged.
Rooms are spacious and comfortable.
The rooms are spacious and comfortable. However, as the hotel is quite old, the cigar smell is very strong.

9 Ong A.
Singapore
December 12, 2011
Great Customer Service And Big Room
Room is cosy
Hotel has manage their rooms well filling their occupancy rate to full house. They have upgraded us to the 1 class bigger and room was really extremely big. Big Room, Big Bed, Big Television and not forgetting the Big Toilet for a cosy hot bath after a long flight from where i came from. Free shuttle bus for visitors to the Ferry Terminal and Airport after a nice stay there. Customer Service is Fantastic. Recommended 5 Stars.

8.7 HENG K.
Malaysia
December 09, 2011
good location, clean, convenience.
good location, good service of hotel employee, convenient ......
that's right way to choose this hotel since it is central from here to macau town or famous casino. very recommend this hotel.

7 Wai L.
Hong Kong
December 09, 2011
the location is inconvenient
nice room service
due to a lack of room type, we were upgraded to a suite room. the room was pretty spacious with one parlor and one main bedroom. we only stayed there for one night and we asked for late check out and it was accepted. The overall experience is nice but the only problem would be getting there as the shuttle bus are quite infrequent.