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Very good 7.8
Based on 2090 reviews

Recent customer comments

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Very good



based on 2090 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 6.8

9.3 YEN-HAO C.
Taiwan
June 15, 2015
Good
Clean

9 Petros G.
Australia
May 29, 2015
Very comfortable
service, casino, room
Very comfortable bed and pleasant room atmosphere. Great bathroom and bathroom amenities. Friendly and corteous service. very professional.

8 Thomas M.
Austria
May 25, 2015
room upgrade for free
distance to ferry terminal, value for money, staff
Arrived slightly before 2pm, the check in time, they asked me to wait and offered me free drink coupons for the waiting. After a while they cam and told me the changed the floor as the room is not ready yet. instead of a normal room I got a room with living room - quite nice and much bigger than in previous stays.

7.3 Wei L.
Malaysia
May 17, 2015
Pleasant Stay
Room, Service and Internet
Clean room, cheap price and fast internet

6.7 Jefferson H.
New Zealand
May 09, 2015
decent hotel
good location
Everything would have been perfect had it not been one particular female staff during check out. Despite knowing the fact that I was late for my flight, for some reason her movements were purposely slowed maliciously, and was counting room cards despite there being a huge line. She only made the call to confirm my room was ok when being told by a colleague to do so. I had a taxi waiting for men outside the hotel. Whatever her reasons were for moving slowly, it was extremely unprofessional and I was certain her acts were malicious. This woman needs to be put to the back rather than facing customers and letting the whole place down. Thumbs down

7 Juwy L.
Singapore
May 05, 2015
Clean and tidy hotel
Cleanliness, near to ferry terminal and near to some facilities

8 Nami H.
Japan
April 23, 2015
Location, good room, price
Good

7 Caprice C.
Malaysia
April 18, 2015
Great hotel
spacious Hotel , Near Ferry Terminal
It's a spacious and comfortable hotel however massage and spa service for male only zz ( Probably for other services )

10 Kok L.
Malaysia
March 30, 2015
Casa Real Hotel Review
location, good hotel condition, good service

7.7 Wei L.
Malaysia
March 24, 2015
value for money
clean, comfort and new