arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.3
Based on 10864 reviews

Recent customer comments

Filter by traveler type
Very good



based on 10864 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

6.7 Shiu M.
Hong Kong
January 30, 2013
Good environment with this price and grade
The room is overall good with the price
With this price, the room is good, but the bathroom is not that clean with some dirt on the edge of the bath. The bed is clean eventually. Staff are friendly and nice. Its obvious, the lobby has been renewed. The location is right in the middle of Macau, although the location is perfect, the downside would be no view from the room at all.

7.7 CHEE C.
Singapore
January 30, 2013
Good location with free wifi
Free wifi and walkable distance to most attractions
Hotel was clean and good. Only thing was there is some problem with the room safe box. Tried a couple of times and it just cant open after putting in my stuff. In the end have to call the attendant (who took q some time) to come n opened. After they open n left. It cant open again... this went on for a couple of times until i decided not to use the safe anymore.

8 CHEE C.
Singapore
January 30, 2013
Good location hotel with clean rooms
Free Wifi
Hotel reception was not really very friendly during check-in. Maybe they had a long day shift and was alrdy nearing the end of the day so they weren't really all smiles and welcoming. But overall they will still helpful when you asked them questions. Hotel was also nearby the main places of attractions.

7 Yuwadee T.
Thailand
January 29, 2013
Great location
near Grand Lisbou Hotel
Great location which near many casinos such as Lisbou and Grand Lisbou. There is a smoking smell along the corridor to the room. Staff helpful.

6 Laurence F.
Ireland
January 29, 2013
Emperor Hotel
room and location. Lovely hotel and service with a smile
I loved my stay here. room and location. Lovely hotel and service with a smile. all mod cons. we hd a lovely stay. i would recommend this hotel to anyone. can walk to downtown in minutes. frequent bus service for the ferry terminal. room amenities of a good standard. nice bed. big. comfortable stay. this is a good hotel from which to see macau. thank you. enjoy your stay! thank you.

10 KHO Y.
Indonesia
January 29, 2013
lovely Hotel
all staff is nice
Nice Hotel Big Room Nice Place Recomended Near from Casino , All Bus is freeeeeeee

8 Chin L.
Singapore
January 28, 2013
good location
no casino
initially we were given a room in the smoking floo- it turned out to be rather smelly, we went down and was immediately given a non smoking which was clean and comfortable for our 3 night stay. location is good as it was convenient for us to have a walk about. senado square was walkable or assisible by bus (2-3 stops).

7.7 Chin L.
Singapore
January 28, 2013
good location
off the main street so was quieter
family suite was clean and comfortable. it wasn't very big though, so it was more like connection rooms rather than an actual suite. but definitely convenient if travelling as a family. location is good as it was convenient for us to have a walk about. senado square was walkable or accesible by bus (2-3 stops).

9.3 YUMING C.
Taiwan
January 28, 2013
Cozy and clean
Clean
Wonderful service and locations. We checked in and requested for one big bed room instead of two twin bed. The hotel found one and upgraded for free, which really made our stay as a pleasant experience immediately. The room is so clean and location is easy to go anywhere.

8.3 Yng T.
Singapore
January 28, 2013
Difficult to find but good location
Value for money
The family suite was good. where the rooms looked like connecting rooms except that that there was only 1 toilet. The room was clean but the toilet did look a bit old. It was really difficult getting to the hotel as we took the free shuttle to Wynn and everyone directed us to Grand Emperor Hotel. Once you get used to the area, its quite a pleasant stay.