arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.3
Based on 10921 reviews

Recent customer comments

Filter by traveler type
Very good



based on 10921 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Sudiono S.
Singapore
December 15, 2012
Big rooms but run down
family suite accommodate 2 adults and 2 children comfortably, separate room for parents, central location
Hotel is a bit run down. worst is we were allocate a smoking room. the smell is terrible. even the beds smell. For non smokers, please request court non smoking room in advance. otherwise the location is quite central.

Li T.
Singapore
December 15, 2012
satisfied with this hotel
Clean and easily located
Wasnt expecting too much from this hotel as it was one of the cheapest hotel with wifi in macau city. However, i was rather satisfied with the stay there as the room was still considered big and clean! It was easily locatable just that the area around the hotel is rather quiet. Probably have to walk a little more to the more densely populated area.

lim T.
Singapore
December 14, 2012
Great family suite with 2 TV.
Great room
Good Location.Walking distance to many places around. Please be more patience during check-in or out and no shutter bus to border

LETICIA H.
Philippines
December 14, 2012
good location
near casinos, accessible to 5 star hotels
good location hotel. nice bed and toilets, complete with bathroom amenities. the staff are not so accomodating. value for money , not good, quite high.

LIM M.
Malaysia
December 13, 2012
Great location.
Really great locsation.
This was my 2nd stay at this hotel, really great location further more shuttle bus available to ferry terminal.

Esperanza M.
Philippines
December 13, 2012
Room big enough for family
big room
hotel is good for the price paid but most cab drivers do not know how to find it and they mistake it for the Grand Emperor Hotel.

Yeo C.
Singapore
December 13, 2012
Spacious rooms but hotel location is isolated
Comfortable pillows, Well-furbished rooms
In our family trip to Macau, we stayed at Emperor Hotel for our last night there. We were greeted with warm welcome by the hotel staff at the beautiful and grand reception area. Also, the green concept of Christmas decorations were appealing to us, such as the Christmas Tree made from recycled plastic bottles, though slightly dull. After checking-in promptly, we left for popular tourist destinations (The Ruins of St. Paul's Cathedral and Senate Square) but realized that this hotel was located rather far from such attractions. But we had a cozy and hearty rest at night when we returned, all thanks to the comfortable massaging pillows that the hotel provided. Overall, a very relaxing experience.

ADELINE L.
Singapore
December 13, 2012
Great location with comfortable rooms
Value for money
I have lost count of the number of times I have checked into the hotel. I leave it with a smile almost everytime and return to it as long as I am staying in a hotel in Macau city. Although the rooms are a little old in terms of furnishing, the comfort level is more than acceptable. Housekeeping is well done as well. For the price one's paying, it is difficult to find another one which matches Emperor's standards.

Lim J.
Singapore
December 13, 2012
Nice Hotel Great Location
Enviroment & Surrounding
We had stayed there for a night. The room was clean and nice. Comfortable environment. Location was convenient too. The staff there were friendly and helpful. Worth staying....

chye L.
Malaysia
December 12, 2012
Dirty and old room
the lobby looks nice but the room is mismatch as it is very dirty
A terrible 2 nights stay at this hotel. Even it is non-smoking room, the room still has a heavy smoke smell which torture us during nigh time. The bath room is also very dirty, we can see many black spot at the back of the door. The tower provided is dirty too.