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2015
Very good 7.3
Based on 10921 reviews

Recent customer comments

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Very good



based on 10921 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

TSZ C.
China
November 28, 2012
Bad Hotel
Bad service and room
The room was dirty and the staff was rude. They give me a room with 2 beds but i booked 1 bed and refused to change. Bad hotel.

domingo J.
Philippines
November 27, 2012
Highly recommended for family travelers
The family room is big
Emperor Hotel is higly recommended for fgamily travelers. The family room we booked was big, clean and the aircon's cool.

JI C.
Malaysia
November 26, 2012
Great location with reasonable price
Comfortable
I have booked 2 Deluxe room with 2 family stay. The location is good and the room is clean. The only thing need to improve is their shutter bus is provide @ Macau airport.

Chua C.
Singapore
November 26, 2012
Good location and nice rooms.
Near to major casinos like lisboa, wynn, etc and food outlets.
Room is spacious and clean. This is my 2nd time booking this hotel and I will gladly make it a 3rd time. There are lots of food outlets around the hotel.

soh H.
Malaysia
November 26, 2012
Staff very bad
dirty hotel
the s5aff very bad...check in tat counter no people no there..i wait around 15minutes there...room very dirty like no people clean after customer check out

Jose S.
Philippines
November 22, 2012
Lovely hotel
Big rooms
The staff does not speak good English. Big rooms and great location.

Tan K.
Singapore
November 22, 2012
Convenient location with attractive pricing
good sized rooms compared to Hong Kong, clean n well maintained.
Stayed here from 3 nights and will return if i wanna come back to Macau again.There is a shuttle bus service (to Ferry pier)around the corner at Holiday Inn that runs every 30 mins from 830am-1030pm. There are shops n eateries around the hotel that open till late but it was difficult to locate a convenient store like 7-11 around. I find it strange to have so many Jewellery stores open till so late at night. Overall, a pleasant stay n will come back if needed.

GRAHAM C.
Ireland
November 22, 2012
Great Location....but over priced
Great Location
had bookd non smoking room. on arrival they had only smoking rooms available. refused to be put into smoking room. they gave me free upgrade o solve the problem. however even with the upgrade, the room was still not good value for money. ok fair enough, it was a very busy week end in Macua with the Grand Prix so all hotels would have been charging higher than normal. great location. very friendly staff. house keeping very helpful with any requests.

Joshua N.
Canada
November 21, 2012
Great location
Location to Wynn casino
The rooms are clean and the service is efficient. It's a nice simple, fresh breast spread with a selection of coffee an tea. The front desk was also very accommodating with a late checkout. I would stay here again for the price ad location. Take the free shuttle bus to the Wynn and walk across the street to find this hotel.

Nghiep H.
Australia
November 21, 2012
Good value hotel
location and good value
good location as its walking distance to all the main casinos. walking distance to restaurants and shops. there is no casino attached to this hotel. rooms are average but comfortable which is why they are cheaper compared to others.