arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.3
Based on 10864 reviews

Recent customer comments

Filter by traveler type
Very good



based on 10864 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

6 Chong L.
Malaysia
July 24, 2012
Great location but small rooms
Good Location
Location is good. Near to mongkok MTR.Lots of shopping around the area. Many local restaurants within short distances. Convenience store just a stone's throw away!

7.7 Rafael L.
Switzerland
July 23, 2012
good location, good price, all fine
location, price, etc
enjoyed that stay at the emperor hotel and will come back if possible. close to the main attractions ... all in walking distance ... only downside is that you can not find good food in the hotel ... but anyway, just go to one of the casinos and you find what you need.

6.7 chin C.
Malaysia
July 23, 2012
emperor hotel
nice bath room
The size of the room is consider just nice with the nice bath room design and good toilet's ventilation. The hotel's staffs are helpful. The location of the hotel is quit strategic however, the carpet and window curtain are abit old and not pleasant. The shuttle bas from the hotel to the ferry terminal is not frequent and limited.

7 Paulin N.
Malaysia
July 23, 2012
Great location but small rooms
The free Wi fi
The location is great. Walking distance to most attractions. The rooms are small but value for money compare to other hotels.

8.3 Joselito J.
Philippines
July 23, 2012
Clean and decent hotel. Near Macau access points.
It is situated within city proper.
the emperor hotel is a clean, decent hotel. it is situated within city proper which is ideal for tourists. it is walking distance to casino strip and have commercial/restaurants nearby. be not confused of the same named "grand emperor" hotel. it is different from the emperor hotel. the room is huge but the toilet has this glass panel which only separates with the bedroom. but no worries, there's roman shade you can use for some privacy. over-all, i recommend this to travellers.

3.3 Shujjat A.
Canada
July 23, 2012
Dirty, smelly and old
Location
our room was dirty (with stains on carpet)and in dire need uf update. the bathroom was so dirty and unkept that we could not even shower! its actually a part of a block of buildings. the best thing about it is that you can escape to better hotels because of the good location.

7.3 David Y.
New Zealand
July 23, 2012
Good location
Too many groups tourist
Stayed here the second time, room is still not bad and clean, location to shops and major casino, only thing is that the lobby area is loaded with too many people and loud other than that it still a good hotel.

5 Ka L.
Hong Kong
July 23, 2012
Poor service but have own wifi in room
Wifi in room (executive floor), close to Terminal / central district / many 24hrs stores around
Affordable price with good location (actually walk to Grand Lisboa takes 20mins), 24hrs restaurants/stores arounded the hotel,free Wifi connected in room (we stayed at executive floor). Although the hotel was renovated recently, however, the furnitures & deocrations in room are old... Welcome fruit plate: only an apple/orange/2 banana (looks not so fresh) Poor service for the concergie staff. I just wanna re-confirm my check out time (because late check out is allowed when i book this hotel), but the staff just told me 12noon is the standard checkout time, however, i told that we were in executive rooom, then he said 1:00pm, and left the counter..poor attitude and manner, not helpful ...

7.3 Ping C.
Singapore
July 21, 2012
Nice hotel with good location
Eateries and shops are all within walking distance
Nice hotel with good sized bedroom.Room is clean and nice. Eateries and shops are all within walking distance. Taxis are easily available.

6.7 DAVID L.
Philippines
July 20, 2012
Great location
location
the location is good. room is clean and quiet. the breakfast serve is good nad ok. casinos are many and not so far from the hotel area. The shopping area is not so near and shops are not too big. The hotel staff are friendly and accomodating to us.