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Very good 7.3
Based on 10918 reviews

Recent customer comments

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Very good

based on 10921 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Hiu T.
United Kingdom
July 30, 2012
Basic hotel, decent location, great service
I stayed at one of the Emperor's newly refurbished executive rooms which has a desktop, and it's next to the business centre for printing stuff out
Superb service, especially the lady in the executive lounge on the 20/F. But the room is pricey for what it is. I loved the fact that there's a desktop there for work, but that's the best thing about the room. The hotel isn't that central - I had to take a cab everywhere. And the food was terrible (which is shameful considering Macau is famous for its great food). And there's no swimming pool.

Anantharaja R.
July 30, 2012
Great location but small room
the hotel looks old and run down. apart from location everything else was below average. breakfast was food variety was limited and not well served. ideal location to stay if you are going only for gambling.

July 29, 2012
Good hotel in good location
Location and value for money
Hotel was very busy and had to wait 20 mins for a room despite having arrived after 2pm checkin time. No seats while waiting. However was handled well and politely by staff. Hotel is in a good location and is good value for money.

Elad Y.
July 27, 2012
Nice rooms and very nice beds and mideum size room
Location and free wifi
I had a very nice time at this hotel, i was there for 4 nights mostely for casino porpose and the room was great it had a noce bath and a good bed with lots of space and comfort, free wifi is available all the rooms and hotel, but this is a buisness hotel or gamblers hotel for ppl that come to play the hotel is close to everything in the city Im defenetly gonna stay there again next time i come to play

July 25, 2012
Very nice hotel.
Service is very good,fees is also reasonable. The only disadvantage is I could not found any shutter bus from the Macao's ferry jetty to the hotel,hope will be improved it next time.
The room is clean and quite. Service is good. Always clean up the room,make me feel very comfortable. And I remember that day I was arrived about 12.30p.m, actualy the check in time is 2.00p.m. But after they found the room is available, they let us to check in earlier.

ali A.
July 24, 2012
great location
i like
the location was good closed to the famous hotels,you know macau only thing all the peoples travel to there is to casino.

Chong L.
July 24, 2012
Great location but small rooms
Good Location
Location is good. Near to mongkok MTR.Lots of shopping around the area. Many local restaurants within short distances. Convenience store just a stone's throw away!

Joselito J.
July 23, 2012
Clean and decent hotel. Near Macau access points.
It is situated within city proper.
the emperor hotel is a clean, decent hotel. it is situated within city proper which is ideal for tourists. it is walking distance to casino strip and have commercial/restaurants nearby. be not confused of the same named "grand emperor" hotel. it is different from the emperor hotel. the room is huge but the toilet has this glass panel which only separates with the bedroom. but no worries, there's roman shade you can use for some privacy. over-all, i recommend this to travellers.

Shujjat A.
July 23, 2012
Dirty, smelly and old
our room was dirty (with stains on carpet)and in dire need uf update. the bathroom was so dirty and unkept that we could not even shower! its actually a part of a block of buildings. the best thing about it is that you can escape to better hotels because of the good location.

David Y.
New Zealand
July 23, 2012
Good location
Too many groups tourist
Stayed here the second time, room is still not bad and clean, location to shops and major casino, only thing is that the lobby area is loaded with too many people and loud other than that it still a good hotel.