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2015
Very good 7.3
Based on 10917 reviews

Recent customer comments

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Very good



based on 10917 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Yunjia C.
Singapore
March 30, 2012
Great Location but non-communication between staff
comfy beds & pillows; comprehensive toiletries
The budget priced hotel is located at the heart of Macau. You can go virtually anywhere in Macau by taking their free feeder buses at neighbouring hotels, with the exception of Coloane. The rooms are clean, but there seemed to be a lack of communication between the ground staff and the management. When I was promised on free usage of the mini-bar as part of the hotel's 20th anniversary, which I confirmed with their staff upon check-in. I got a rude shock of my life when the other staff informed me that the mini-bar was chargable when I checked out. So don't trust whatever the check-in staff tells you. Always have black & white documentation if you are told of any perks during check-in. The rooms are generally cleaner than the previous stay (my second stay in this hotel), due to the enforcement of smoking ban in hotel rooms. Carpets are a little musty, so it would be better to have your shoes on when walking inside your room. Overall, room conditions are acceptable for the price you are paying. But if you demand 5* treatment, this hotel is not for you. You pay for what you get. And as a budget traveller, this is a very good choice.

Wanda T.
Netherlands
March 29, 2012
Good location, rooms a bit weathered
Location, good service
Good location, friendly staff. Mouldly smell in the room which disappeared after a few days. Breakfast unimpressive.

Erlinda M.
Philippines
March 29, 2012
Good Hotel, Clean and Cheap.
accessibility to transportation, and very good location. also Cheap
I had been a frequent guest of Emperor Hotel. I will not recheck in if I do not like Emperor Hotel. I had been recommending said hotel. Staff are helpfull and amiable. Next time I will visit Macau again I will definitely stay at Emperor hotel.

Lau C.
March 29, 2012
Service can be better
Location
Good location, room was nice, but service is abit delay and front office is not much user friendly rather than rude.

Ma. L.
Philippines
March 28, 2012
great location with nice room
big bed, free breakfast, fruit platter and free mini bar
hotel is in the city center, it is walking distance to senado square where you can buy food and other stuff. the hotel is near other restaurants where you can eat at macau $60 food and drink for 1 pax. walking distance to other big casinos like wynn and grand lisboa. there is a free shuttle going to other hotels and to the pier where you can ride the free shuttle bus to venetian and city of dreams or galaxy instead of riding a taxi.

kitti V.
Thailand
March 28, 2012
good location,great value
bigroom,location,friendly,clean
welll equipments for long stay good meal supply in morning good location to sightseeing park shoppingmall in center of city near many casinos not far from attraction site such as senado square , ruins of ST.Paul's and Guia fortress convenience to take any tranport to frontier of CHINA to ferry pier to HK take only 15 minutes from airport colorful hotel

Antonio L.
New Zealand
March 28, 2012
nice location for a business hotel
good location, great sauna
this is not a hotel for families. single business travelers or if you are group of young holiday seekers. there are sauna and bars really designed for "men only".

An Y.
Australia
March 28, 2012
Starndard overnight stay
big room
We stayed at the hotel for 1 night and it only suits for overnight stay. I would not recommand if you want a fancy vocation. You may take the free shuttle bus to Star world casino from the ferry station or other main features around the city. Anyway not too bad.. If you have limited budget and stay for a short period this is an option.

Virgilio R.
Portugal
March 27, 2012
Nice Hotel, good location and great rooms
Great large Rooms and very clean
nice hotel for the price quality compared with other hotels in that area. large nice and clean rooms. room service was not the best but acceptable. pleanty of restaurants in the area. will recommend for friends to stay.

Phil M.
Australia
March 27, 2012
Good location but fraudulent advertising
None
Stayed here with friends and when we saw the free mini bar with Executive suite, we paid the extra to get 2 cans of coke and a sprite for a 3 day stay.