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2015
Very good 7.3
Based on 10932 reviews

Recent customer comments

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Very good



based on 10932 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

ip C.
Hong Kong
March 04, 2012
convenient location
the hotel is at a convenient location within 15 mins on foot from major casinos, shopping and restaurants.
the hotel is at a convenient location which is within 15 mins on foot from major casinos, shopping and restaurants. guest room is roomy, sleeping and bathing facilities are clean and comfortable. non-smoking room is really for non-smokers as there is no smell of cigarette. check-out and left luggage services are efficiency. a good choice at a reasonable price.

sau K.
Malaysia
March 04, 2012
Lovely Hotel & Great Location
In future travel to Macau I still stay in this Emperor Hotel
Emperor Hotel room is quite clean and servicing goods. Beside this hotel have a lot Casino. I still stay in this hotel in future travelling.

Tang Y.
Malaysia
March 04, 2012
Nice Hotel
Value for Money
Everything is good and convenience(location). Can reach the hotel by Star World Hotel shutter bus :) But in the room lighting a little bit dark(according to personal preference). Staff friendly :)

Salvador V.
Australia
March 04, 2012
Lovely hotel with well designed rooms.
Close to Ocean Park, great value, free shuttle to Ocean Park and Central Station
i enjoyed my stay here. the hotel is quite remote, but is close to ocean park so i would recommend this to tourists who intend to go to ocean park and area on the hongkong side close to central. for the price, this is a very clean hotel with great sized rooms in comparison to similarly priced hotels in kowloon. the surrounding areas are industrial looking, so it is very likely that you would need to get a taxi or ride the free shuttle to go somewhere else. the hotel itself is great. for the price, it would be very hard to find a similar hotel with the well designed rooms and amenities.

josephine R.
Philippines
March 03, 2012
a quality and highly recommended hotel
superb food and comfortable rooms plus the very good staff
it was a very comfortable stay, i loved very much the foods at the breakfast buffet, staff is very good as well u can move comfortably without their meddling but they are accomodating. it's a clean hotel and room service is really appreciated. if i go back to macau, i will be staying here again. it is a highly recommended hotel

lim L.
Malaysia
March 03, 2012
good service...
near popular place
the service vr good..and near to the macau city. i will be back

Narong H.
Thailand
March 03, 2012
Value for money hotel!
location, location, location!
it was a pleasant stay overall. when i checked in the front staff didn't give me much the information or i expected a different standard?! the room was fine beside the pretty strong smell of the smoke in a non-smoking room!

Judy P.
Philippines
March 03, 2012
emperial experience hotel with smiles
great location in macau central
it's a lovely hotel and service is great with a lot of food choices you want. you are like an emperor staying in an emperial palace when you stay in this hotel. there is also a casino and other entertainment facilities. the hotel has an affordable price with a luxury service. i want to be here again the next time i visit macau. it's also walking distance to major tourist spots within the central.

BEATRIZ G.
Philippines
March 02, 2012
Nice hotel for the price
Spacious rooms, accommodating staff
The location is good - just right infront of Star World and Wynn. However, it was still very difficult to find it because it didn't have a signage, in a place where everyone proudly displays their establishment's name. The rooms are nice and well appointed, the staff is friendly and multilingual (a plus that there are Filipinos employed). What I don't like: 1. Couches in the lobby does not match the hotel interior, and they can add more seats for waiting guests. 2. Free wired Internet is extremely slow - was impossible to check emails. 3. No convenience stores nearby, the place is practically dead by nightfall.

Benjamin S.
United Kingdom
March 02, 2012
Good all round
Location, sofas
room was a great size, the bed was a little hard as per the usual in china, but better than expected. the sofa's in the room were amazingly comfortable though! the tv was a disapointment. decent size, but the channel selection was just regular cable - and more than half of the channels were 'scrambled'. was expecting more of a on demand set up. the bathroom was a good size, with a separate shower and bathtub. the shower was a big, the bathtub small which was kind of a shame. there also wasn't a full room service - just overpriced alcohol and a cup of noodles. cheaper to go to the 7/11 or small grocery store just around the corner location wise - it was easy to get a cab anywhere in decent time and not too expensive. the wynn and mgm are close by.