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Very good 7.3
Based on 10918 reviews

Recent customer comments

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Very good

based on 10918 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Kim S.
February 14, 2012
reasonable for price
price reasonable, clean
the hotel is pretty clean, and the price is reasonable. location wise, seems okay as well.

philip Y.
February 14, 2012
good location
hotel room is small and expensive. breakfast food is too oily and not serving enough. working staff in restaurant is not enough and cleanliness of the place is very poor considering the standard in macau.

mok Y.
February 11, 2012
great location
clean, nice view
comfort , clean room, we very love tis hotel. next time will back again.

MA. L.
February 11, 2012
Nice hotel with accommodating staff
quite and in an accessible location to most scenic areas
as we arrived in the hotel they said our room was not yet ready. we're waiting for almost and hour before they said it's ok. the room was big, amneties were ok. and for the buffet breakfast you have plenty of foods to choose from. the staffs were very helpful esp.the two filipina(one in the reception area & in the buffet area) staff who assist and give us the direction.

Maggie F.
February 11, 2012
Nice hotel with great location
Price range resonable with great location
Great location, good environment and convenient to go anyway. Room is big and comfortable.

Peik L.
February 11, 2012
Great location with moderate service
The location is very convenient.
Smelliy room with smoke smell and the hotel can't even help us to call a taxi. But overall not too bad.

Kylie L.
United States
February 11, 2012
nice business hotel in a prime location
spacious room and free internet
My first impression of this hotel was not positive. I waited for the free shuttle bus at the Ferry Terminal for over 30 minutes but it never came. So I just hopped onto the shuttle bus to the Landmark, which is located just around the corner from the Emperor Hotel. I got a deluxe room (16th and 17th floors of the hotel), which was spacious and clean. It was definitely a step-up from my hotel in central Hong Kong. Amenities included free internet (wired), two complimentary bottles of water, toiletries such as shampoo/body lotion/body wash/toothbrush/shower cap, etc. Loved the glass doors and transparent fuschia curtains to the bathroom, but if you are traveling with someone other than your significant other, you might consider staying at another hotel. The hotel is conveniently situated on Macau Peninsula, within walking distance of the Wynn, Grand Lisboa, and Lisboa Casinos. It is also right around the corner from the Landmark shopping & entertainment center.

Cheng L.
Hong Kong
February 10, 2012
Clean but a bit old
Price is cheap, place is clean and tidy
Once I arrived the hotel, it is located at a old area, nearby the star hotel. The first impression of this hotel is that it is a old one. Compare with the modern one, the price here is cheap, and the room is quite clean, which is the most important to me.

boon L.
February 10, 2012
great value of money
great value of money
we stay at the executive floor, the check in counter is different from others at the ground floor. so we check in at executive lounge with less than 5 minutes time . the staff is friendly and sweet smiling face . room is comfort and clean , bathroom is nice . facility inside the room is quite new. we almost pay the deluxe room price to stay at the executive room. is great value of money. is great experience to stay at emperor hotel.

Hung G.
United States
February 10, 2012
Always Convenient and Comfortable
Convenient, Comfortable
This is my fifth stay at this hotel. Close to all the main actions in Macau. Considering all other hotels, Emperor provides values for your money.