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Very good 7.3
Based on 10859 reviews

Recent customer comments

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Very good

based on 10859 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

7.3 hoon T.
November 22, 2011
repeat stay - good location, good value
quite consistent with last stay. no issue with service or room.

10 Hazel B.
November 22, 2011
Lovely hotel and excellent service
rooms were fantastic
Great staff, very helpful, rooms were very clean and comfortable

9.7 Hazel B.
November 22, 2011
Fantastic Hotel Great Value
room ammenities, cleanliness, staff, location
Very helpful staff made it a pleasant stay. Rooms were very clean and comfortable.

9 FOK M.
November 22, 2011
Great location big room
super king size bed and good shopping location
clean hotel with all new fittings, we really enjoy the super king size bed, also clean enviroment. shopping is just minutes away from hotel. don't need to get a cab if you want to get to macau, just walking distance to the immigration. great shopping and many food joint nearby. would highly recommend this hotel.

7.3 Chee T.
November 21, 2011
Cozy environment but "complicated" place
Room is clean, facilities are quite complete
The room was nice, value for the money. Fair location which consider quite convenient, I can even walk to 新马路. But hotel has a SPA center which I believe is also a red light area, not very proper for family with elder or children. But overall it's acceptable, for that price, if I ever visit Macau again I would properly stay at the same hotel.

6.3 lih S.
November 21, 2011
Emperor Hotel
bathrrom is clean
is a great location if u want to explore the small food stall and walk along the street. hotel is clean enuff and the bathroom is ok, if really not mind the small space , this hotel is a great choice!

6 Daniel W.
November 20, 2011
Good value
Friendly Staff
staff are really friendly and always with a smile on their face. hotel is very standard, nothing special or anything suprise that worth mention. there is a supermarket around the block, quite convenience for people who want to stock up snacks/food etc. they have a massage/spa club in a lower floor so you may notice a lot of non-hotel guests coming in/out of the hotel.

November 20, 2011
Price is passable
Good Location
Price,Comfort,cleanliness,evrything is passable. Hotel clerk's work is slow and lazy. Most of the guests are Chinese.They smoke anywhere(even in lift!),not to care around,speak loud and noisy!

6 Rajesh S.
November 19, 2011
very convient location
close to the city shopping malls
stuff is a little un friendly . however good to stay for a short time .

7.3 Martin M.
United Kingdom
November 19, 2011
Good hotel with a terrible view
Good location and great service staff
the hotel is located at the heart of the northern "strip", near the mgm and the wynn. while it is centrally located, it is not difficult to miss the hotel given that it is located in a relatively rundown and tired neighbourhood. that said, the stay in the executive suite did provide good access to the executive lounge, where the queue for hotel service staff is usually non-existent, and the staff service was excellent.