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2015
Very good 7.3
Based on 10932 reviews

Recent customer comments

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Very good



based on 10932 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Leila C.
Philippines
November 11, 2011
The room was comfortable and clean rest rooms.
Location
Although we used the room for a few hours only because I made the best of the time being in Macau, we felt the convenience and indeed had a very good sleep with no disturbing noise. The Front desk clerks were very accomodating. They can speak good english. Emperor Hotel is recommended for budget travelers. More Power

Hiu L.
Hong Kong
November 11, 2011
Very average hotel
Good Location
The location is good, close to the major casinos in Macau downtown. There is shuttle bus travelling between the hotel and the pier. Neither the hotel nor the room looks new, but the room is clean and tidy. The poorest part is the bathroom, the transparent design of the bathroom wall is not good, making it looks dirty. The shower hand is fixed on the wall, it is very inconvenient to use.

ERIC S.
Malaysia
November 11, 2011
Nice hotel with friendly staff
Good location and good service
My wife and I enjoyed our stay at Emperor Hotel as the room is comfortable and the staff being ever ready to serve us.Its located within walking distance to major casinos such as Wynn,MGM,Lisboa and etc.The night scene and shopping along Senado Square is a must for all travelers.

YAQIN Z.
China
November 10, 2011
great location but small rooms
the location is convenient.
it is nice to stay there as it is convenient to the casinos, and ferry terminal.

Jinnie O.
Malaysia
November 10, 2011
Not as nice as pictures shows
Glass bathroom with is very romantic
room size are great but the carpet are quite dirty

ONG C.
Malaysia
November 10, 2011
Cozy room
bathtab
Very cozy and spacious room. But the light is too dim for reading. Perhaps can improve by installing white light.

Tuan T.
United States
November 10, 2011
Great value for the price
Central location, Very clean room, Friendly Staff and overall execellent
I have stayed at this hotel 4 times and every time there are improvement that make my stay a pleasure one. The only thing I think they can improve on is the restaurant on the 1st floor.

HO M.
Singapore
November 09, 2011
Bad Service
When check in time they are still friendly
After our one night stay,When we were about to check out,one of your staff (cleaner), claimed that we have opened up one bottle of mineral water (the bottle is still full of water). From the time we checked into the room the day before , we did not even know that there is actually a fridge inside the cabinet , The cleaner was so rude staring as us assuming that we have cheated the (MINERAL WATER) without paying, Hey come on, we have booked Executive Floor Room , So what does the (MINERAL WATER) mean to us?! The room itself is dirty too. The bed sheet is stained ,toilet is dirty, curtain in the bathroom is DIRTY too. REALLY so disappointed in this Hotel.Further on when the time we checked out and leave our baggage with the crew , We came back after shopping and was about to get back our luggage and head to Airport , the crew just threw our bags,and if its accidentally , he will picked up , but the MAIN POINT is HE DID NOT PICK IT UP , and just stare at us.Such a BAD SERVICE. I will NEVER visit This hotel EVER!

Eng L.
Malaysia
November 09, 2011
Great accommodation in such strategic location
Surrounded by restaurants, pharmacies, convenient stores, public transport stops.
We had a great stay in this hotel. We were surprised to see the room was exactly as what we saw in the photo, neat clean, and well equipped. TV set equipped with so many channels providing us with quite amount of entertainment as well. The location is also pretty strategic, with 2 supermarket (2 block away)and convenient stores around the street, and restaurants just a block ahead, you don't need to worry for your stomach. Overall, we were satisfied with the service. Thumbs up.

Jing N.
Australia
November 09, 2011
acceptable hotel
good price
Hotel a bit old, and had weird smell inside the room.