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Very good 7.3
Based on 10982 reviews

Verified traveler reviews

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Very good

based on 10982 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

JZ Z. from Hong Kong
Solo travelers
Stayed 4 nights in May 2015
Great value hotel
free wifi, easy to find, shower facility
short but good experience
Reviewed August 31, 2015

Hock C. from Singapore
Stayed 4 nights in August 2015
Value for the money spent Ideal location
Location, Hotel Staff polite n helpful, Waiting lounge is quite big
Great n will recommend friends to select this hotel in future
Reviewed August 28, 2015

Man W. from Hong Kong
Business travelers
Stayed one night in July 2015
Very old
Location is okay
Reviewed August 27, 2015

Wen H. from Malaysia
Solo travelers
Stayed 2 nights in January 2015
so so only
so so only
Reviewed August 21, 2015

Arthur L. from Malaysia
Stayed one night in August 2015
Will not recommend to my friends
Emperor Hotel
This hotel was overrated they publicized too much. We arrived in this hotel with regret for most of the hotel crew are not helpful, the disgusting part is that when we get into our hotel room, my wife was so disappointed for the room is very smelly, smells so dusty, disgusting and not comfortable, we have tried to asked to changed room but instead the crew offer us the expensive rooms some more, with disappointment we stay in the same room, and go out and back so late to just take a rest with the said uncomfortable room as we stayed one night, will surely never recommend and back on this hotel for sure.
Reviewed August 20, 2015

Ng P. from Malaysia
Families with older children
Stayed 2 nights in August 2015
Overall alright
Location is good, value for money
Overall, the stay experience is pleasant. The only drawback is that the room I was staying in (room in a corner) has an unpleasant smell the moment I entered. The smell got away eventually, but the first impression that stay in my mind is that it was smelly. A 4-star hotel should have done better than that. The staffs there are generally friendly and helpful, but it was ruined by one specific old staff at the Concierge counter - we were leaving our luggages at the counter after checked out and were asking about the ferry terminal transfer buses in detail when he got impatient and told us off. Thank goodness that we had better experience with another friendly Concierge staff the day before, or we shall think all staff are rude.
Reviewed August 20, 2015

Hermanto W. from Indonesia
Families with young children
Stayed one night in April 2015
Good location
Good location n service
Reviewed August 19, 2015

Li K. from Malaysia
Stayed 2 nights in July 2015
Great stay
comfortable, clean and silent
It was great.
Reviewed August 17, 2015

Alfred N. from Singapore
Business travelers
Stayed 2 nights in August 2015
Good stuff
Location good serivce stuff
Reviewed August 12, 2015

Kwan H. from China
Families with older children
Stayed one night in August 2015
air-conditioner is very good, bed not too soft just fit, wifi is OK
better than expect
Reviewed August 11, 2015