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2015
Very good 7.3
Based on 10861 reviews

Recent customer comments

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Very good



based on 10861 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

10 chou C.
Singapore
July 18, 2011
nice location
clean and classic
the room is not very huge but is very clean. location is great too.

7.3 chia H.
Singapore
July 18, 2011
Hotel with great location
easy access to shopping area and big casino
rm was reasonable size. location is gd. cross rd to big casino like wynn,mgm and starworld. good for late casino goer as u can walk back to hotel without worried abt getting cab. walking distance to shopping area ( 10 to 15 min walk)

3.3 Chew T.
Singapore
July 18, 2011
Great location but small rooms
None
Bad service. Unprofessional staff - reception & housekeeping.

7.3 Lester H.
Singapore
July 18, 2011
nice hotel
nice friendly staffs, clean rooms
definitely coming back to this hotel. rooms are clean and staffs are friendly

8 Michael F.
Philippines
July 18, 2011
."Lovely hotel and service with a smile
."Lovely hotel and service with a smile
My family and I had a great stay at Emperor Hotel Executive floor. The hotel location was good and central whereby we were able to get around easily - Aileen at the Executive Floor was very helpful in providing us directions to sites we wanted to visit. After Hong Kong, the rooms were BIG. Breakfast on the Executive Lounge was simple but sufficient. A bit more variety would have been a greater plus. Another plus staying on the Executive Floor was free internet access - just bring your own laptops and plug it in! Overall, we had a great stay and rest before going home to our busy schedule. And yes, we would stay again on the Executive Floor! My family and I had a great stay at Emperor Hotel Executive floor. The hotel location was good and central whereby we were able to get around easily - Aileen at the Executive Floor was very helpful in providing us directions to sites we wanted to visit. After Hong Kong, the rooms were BIG. Breakfast on the Executive Lounge was simple but sufficient. A bit more variety would have been a greater plus. Another plus staying on the Executive Floor was free internet access - just bring your own laptops and plug it in! Overall, we had a great stay and rest before going home to our busy schedule. And yes, we would stay again on the Executive Floor!

8 amando Q.
United States
July 18, 2011
Executive Floors are a treat
Its in the center of macau- via bus to Ferry (every 30 mins)...then take free shuttle buses to any hotel
we had a pleasant stay. english speaking staff is a plus...shuttle ride to the ferry every 30 mins starting at 9:15am and ending at 2200 hrs

9.3 ADORA M.
Philippines
July 18, 2011
"lovely hotel and great location"
the location is great, walking distance to almost tourist spots in macau city
we had fun staying in this hotel. aside from the receptionist being a filipina, staffs were polite. buffet breakfast was also good but no variation on our 2nd day. the room was nice, it was big and the beds were also big. the room can accomodate even 4 persons. bathroom was also nice. room amenities were high-tech. the tv has cable and there's complimentary fruits and water. the hotel is a walk away to lisboa, wynn (where a lake show is being shown at night)& galaxy hotels, ruins of st. paul & largo de senado.

9 Pattaya I.
Thailand
July 18, 2011
Great Location, lovely room
Location
I prefer this hotel for 2nd visit at Kowloon. I feel like my home. I will stay here every time visit HK I am promise.

5.3 Tan K.
Singapore
July 18, 2011
Nice Hotel Room
Place is well located and easy access to various places of interest
The only thing that is lacking is people smoke in lifts . Management should consider installing a total shut down of lift when someone smoke or install a CCTV and informed that particular person not to smoke or carry a cigarett into the lift. The breakfast buffet should be further improved as the selection of choices is so limited

9.3 Mike M.
New Zealand
July 18, 2011
Excellent Hotel - Great Location
Modern, spacious + clean room
I would definately recommend this hotel to others looking to stay in Macau. It is just around the corner from Starworld and Wynn casinos so location is great. There is a money exchange opposite hotel and 7-11 conveniences stores nearby. The room was fantastic for the price and offered great value for money. Service was very good as well. Would definately stay again.