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Very good 7.3
Based on 10868 reviews

Recent customer comments

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Very good

based on 10868 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

7.7 Nelida R.
June 07, 2011
nice and clean room and accessible to shops
staff- courteous & very accomodating
When we arrived at almost midnight, our room was not yet prepared but were given a nice room and was told to check out early in the morning. We were knocked by the attendant at 6:30 am for check out. When I went to the frontline to get our key for the other room, they told us to wait until noon. So, we just left our luggage and roam the city, instead of us resting and relaxing. Since we have booked in advance, I think the room should be prepared as it is a hassle checking in and checking out because our stay there is only 3 days. We have to utilize every moment of our short stay because of lack of time.

9.3 TAN C.
June 07, 2011
Great Location and Reasonable Price
This is my second time stay in Emperor Hotel. The reasons i choose this hotel again is because of the great location and reasonable price. Deluxe room is spacious and clean, bathtub attached. Overall, the room is comfortable. And there is free shuttle bus frpm ferry terminal. Staff there are helpful and friendly.

4.3 Christine Z.
June 06, 2011
Not worth the price
The only thing that I like is that they have Filipino - English speaking staff which makes communication a lot easier.
Considering the price of the executive room, the breakfast had very, very limited choice and room size is small - not worth the price which I paid for.

6.7 Carmen T.
June 06, 2011
Clean hotel with convenient location
convenient location
Great location as it can be reach by free shuttle from the ferry terminal (just look for the shuttle bus to Landmark hotel, and the emporer hotel is just right next to Landmark). the hotel was nice for the price range and room was clean. However the hotel manager was mistaken and mistreated us as china guests with rude manner.

9.3 CHAN T.
June 06, 2011
Good location
Good location to various casinos and attractions. Rooms are clean and spacious. Easily reached by taxi or various public buses. Short walk to various casinos like pharaoh place, lisboa, star world and sands. Rates are reasonable for an expensive world class city.

June 06, 2011
The hotel with the difference
good chinese cuisine in restaurant
The hotel was perfect as described.For the price I received excellent housekeeping,helpful and kind services from everyone and great view from room.

9 Renato T.
June 05, 2011
Affordable Hotel with great location
Great location
The room is really clean & spacious. Its a walking distance to the most of the place like St Pauls ruins, Fishermans Whaf, to the hotels &casino that we like to see. It saves us time & money.

6 Kooi T.
June 05, 2011
great location
near to casino
great location, hotel surrounding by big casinos. try out the deluxe room to experience the glass bath room.

9.3 REYZA S.
June 05, 2011
Great hotel at a low cost
Very good value for money since rooms are huge with complete amenities and buffet breakfast too.
Huge and clean room with bath tub, executive lounge with free flowing coffee and comfortable seats, very helpful staff that can speak English, location is convenient also.

8.3 Soo L.
June 05, 2011
Still great value for money
Location Location Location
I am a repeat Guest at this Hotel...Location is still the best thing about this hotel. It has nearby eateries, 24x7 convenience stores and is within walking distance to some of the best casinos in Macau. Check-in (for the Executive Floors at least) has moved to the 20th Floor - I'm not too sure if that is a good idea though.