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2015
Very good 7.3
Based on 10985 reviews

Recent customer comments

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Very good



based on 10985 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.4
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Stephan D.
Germany
June 07, 2011
Central and quiet location in Macau
Good value, quiet location, central, great rooms
For my first stay I had booked "business class". You check in on 22 nd floor and stay in a very nice room between 19 th and 22 nd floor. Breakfast is free but very basic. Free newspapers and they offer two computers (for a small fee) to all hotel guests. Second time I went non business, checked in down at the lobby and stayed in one of the normal rooms. Very nice indeed. Smaller, but sufficient. Very okay. And when can ask for a quiet room, you hear nothing from ouside bustling Macau. Because this hotel is located in a small side road.

YA L.
Malaysia
June 07, 2011
Great hotel with affordable price
Clean, Nearby to MGM and Wynns Casino
This has been a great stay as the hotel is clean and affordable price. The room size and the bathroom is bigger than i though. Suitable for all range and i enjoyed the stay very much. MGM casino and others well known casinos are nearby and in a walking distance.

tsze T.
Malaysia
June 07, 2011
Good location and clean
Good location, good service and clean
good location, free shuttle from ferry terminal, room is big and clean, friendly hotel staff .

Nelida R.
Philippines
June 07, 2011
nice and clean room and accessible to shops
staff- courteous & very accomodating
When we arrived at almost midnight, our room was not yet prepared but were given a nice room and was told to check out early in the morning. We were knocked by the attendant at 6:30 am for check out. When I went to the frontline to get our key for the other room, they told us to wait until noon. So, we just left our luggage and roam the city, instead of us resting and relaxing. Since we have booked in advance, I think the room should be prepared as it is a hassle checking in and checking out because our stay there is only 3 days. We have to utilize every moment of our short stay because of lack of time.

TAN C.
Malaysia
June 07, 2011
Great Location and Reasonable Price
Comfortable
This is my second time stay in Emperor Hotel. The reasons i choose this hotel again is because of the great location and reasonable price. Deluxe room is spacious and clean, bathtub attached. Overall, the room is comfortable. And there is free shuttle bus frpm ferry terminal. Staff there are helpful and friendly.

Christine Z.
Philippines
June 06, 2011
Not worth the price
The only thing that I like is that they have Filipino - English speaking staff which makes communication a lot easier.
Considering the price of the executive room, the breakfast had very, very limited choice and room size is small - not worth the price which I paid for.

Carmen T.
Malaysia
June 06, 2011
Clean hotel with convenient location
convenient location
Great location as it can be reach by free shuttle from the ferry terminal (just look for the shuttle bus to Landmark hotel, and the emporer hotel is just right next to Landmark). the hotel was nice for the price range and room was clean. However the hotel manager was mistaken and mistreated us as china guests with rude manner.

CHAN T.
Singapore
June 06, 2011
Good location
Location
Good location to various casinos and attractions. Rooms are clean and spacious. Easily reached by taxi or various public buses. Short walk to various casinos like pharaoh place, lisboa, star world and sands. Rates are reasonable for an expensive world class city.

QIUDIE C.
Singapore
June 06, 2011
The hotel with the difference
good chinese cuisine in restaurant
The hotel was perfect as described.For the price I received excellent housekeeping,helpful and kind services from everyone and great view from room.

Renato T.
Philippines
June 05, 2011
Affordable Hotel with great location
Great location
The room is really clean & spacious. Its a walking distance to the most of the place like St Pauls ruins, Fishermans Whaf, to the hotels &casino that we like to see. It saves us time & money.