arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 10807 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

9.3 SIAU T.
March 22, 2011
Lovely hotel with big room
The room is big and clean
The room is big and clean and the location is nice. I will strongly recommend to book this hotel if you have 4ppl to stay in one room. The room equipped with 2 queen size bed. It is near to casino,Wynn, Grand Lisboa. You can have free shuttle bus from Wynn to Macau ferry and grab another free shuttle bus from ferry to Venatian. It is very convenience and you can save the taxi fare to go to Venation in Taipa. It is a walking distance to ruin of St. Paul (about 10minutes).

9 Janine H.
March 23, 2011
Value for money
room is big...nice bathroom..a real value for money
near food joints, bus stop, very convenient location, very small lift lobby though, and entrance not visible due to renovation, also they don't have wifi

March 20, 2011
Good hotel and good service
Good hotel staff with smile, good room facility
This is a small hotel. When I arrived hotel, lobby was under renovation. Front desk staff are polite and smiling. The check in time was a little longer than my expectation.Room is quite clean, tidy and comfortable (room size is just nice). Hotel staff were very helpful. Whenever I needed their help, they would respond very quickly and politely. In one word, I like this hotel.

9.3 Mee W.
May 04, 2011
A hotel with good value for money!
Great location, spacious room, warm and hospitable staff.
It was a great experience staying in Emperor Hotel especially with the warm service and hospitality from the hotel staff. They are especially friendly and always ready to serve making me feel at home all the time. They are also fast in responding to your request. The room is spacious and clean with prompt housekeeping services. The free shuttle bus provides a lot of cost saving and convenience to me and my family especially we are travelling with young children. There are also a number of good eateries that offers local specialities in the surrounding areas and within walking distance. I would highly recommend this hotel to other travellers.

8 Keng T.
June 22, 2011
Great location but renovation in main lobby
Size of room and location
this is my second time to stay in emperor hotel macau. this was an great hotel with a large room and low price. but on the date of my trip, the hotel having renovation at the main lobby. but overall this hotel is good.

7.7 Dino J.
March 28, 2011
Nice hotel, great location
Large rooms
Overall our stay at the Emperor was great, the concierge could learn a bit more of the English language though.

7.7 kaye C.
March 18, 2011
Great Location With Valuable Price
Clean room, great location and value in money
Think with the money I paid, it is a good bargain for a hotel with such standard. Good location, clean and spacious bedroom(think the only cons is hotel did not provide breakfast). Room also equipped with TV with variety of channel for people who want to spend more time in the room.

8 cheng L.
March 17, 2011
Great Location but small rooms.
Very Convenience and affordable
I have been staying in this Emperor Hotel for the past visit to Macau. It is a very convenience location, as you can simply walk to visit MGM,Wynn, Grand Lisboa, star world and Ruin of St. Paul. The room is size is not big but still acceptable. As they are under going renovation now, i guess it will look newer in the future. The price is still affordable compare to the other Hotels which are located nearby.

9 YUK L.
March 18, 2011
excellent location
clean and comfortable beds with choices of pillows
excellent location which is next to casinos sands, lisboa, starworld and wynn. hotel provides free shuttle to ferry terminal where you can transfer to other casinos like venetian or go to dream world or go to is clean and comfortable with choices of pillows. 32 inches tv with many satellite and movie channels.

7 Ma. C.
March 19, 2011
Nice hotel
Location and size of the room are the pros
The size of the room is big however construction is ongoing and it was quite noisy.there was no lobby for waiting and no wifi. The location is near bus stop and restos. Room was not that thoroughly clean since a pipe and biscuit wrapper was on the floor when we came in. People are nice and helpful.