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Very good 7.3
Based on 10926 reviews

Recent customer comments

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Very good

based on 10926 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Siew C.
February 11, 2011
Lovely foyer and friendly check in staff.
Location and free shuttle to and from ferry terminal
We checked into a deluxe non smoking room for 3 on 21st January after 5pm. When we arrived at the hotel,the room was not quite ready yet. By the time, we got to our room. Shortly, the housekeeping staff arrived with the extra bedding. The room was felt very cramp and old and not very clean and the room smelled of cigarette and we did not like the bathroom as well. We departed for Hong Kong for the next few days and came back on the 26/1/11 to the same hotel but booked an executive room for 3 which was very much better. We like the location of the hotel and the free shuttle to and from the ferry terminal which was quite frequent and convenient.

February 10, 2011
Great location and romantic room for couple and ..
Walking distance to the sight seeing places, and near the eating places.
Reasonable rate for the clean , quiet and comfortable room. We will like to stay this hotel again,.

February 08, 2011
Great room n location
Huge room with glass wall bathroom
location good nxt to landmark mall with luxury brands. great room size, good new decor,good bathroom decor.hotel was about 10 min frm ferry terminal. you can try get a free pickup. staff english was not good at all,had a hard time asking for bowl and fork n spoon.2 min around the corner the a 7eleven store.opposite the hotel a small grocery store with fantastic coconut drink

Vukan P.
United Kingdom
February 08, 2011
Good location
good offered price
Executive lounge was only open until 6pm. This should be extended to at least 10 or 12.

February 08, 2011
Hotels in very general
Located in center of Macau, the price is low.
the rooms are comfortable and spacious. hotel is centrally located in macau close major casinos like sands & lisboa. even the other major attractions like macau tower, forts and museums are quite close to the hotel. there are very good water front restaurants also close to the hotel. the ferry terminal for hong kong is also not too far from the hotel. hotel staff were quite friendly and helpful in giving directions. breakfast menu was limited.

Ang T.
February 08, 2011
great location with acceptable rooms
location was great and within walking distances to major casinos like Whynn and Lisboa
the location was great and within walking distances to whynn and lisboa casinos. there are also many food choices available within the area. free shuttle buses are provided to the macau ferry terminals for people intending to visit nearby hong kong. 10 minutes taxi from the macau airport costs about thus do not worry about airport transfers.

Alex C.
February 08, 2011
Lovely Hotel
Size of room
Still we were very satisfied to the size of the room, after coming from HKG when the hotel room was only 1/5 in size and not too much cheaper. Suggest if you want reasonably fine food go further into town as the restaurants and cafes near this hotel were all yukky, in both service and food quality.

Alvin L.
February 07, 2011
Great value
Good facilities, good location, clean rooms
Live like an emperor for a decent price! Stayed for 2 days and found it to be excellent value for money.

susie S.
February 07, 2011
Friendly hotel
clean room with unlimited internet access
we enjoy our stay at Emperor Hotel because of good service,the rooms are clean,

George W.
February 05, 2011
Great location & fair value
location is great - close to the major casinos.
hope you get an upgraded room as they are super modern and clean... the other rooms are a little dated, but are still clean and nice.