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Very good 7.3
Based on 10985 reviews

Recent customer comments

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Very good

based on 10985 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Norbert J.
United States
January 29, 2011
Great location and attentive staff
I stayed 2 nights here and would not hestiate to stay here again. All requests for additional towels and tourist information were handled with efficiency and smiles.

ramu C.
United States
January 28, 2011
great location and lovely hotel
centrally located
great hotel and central location accessible to all casinos and hotels and shopping. Good Buffet breakfast. Nice ambience and clean bathrooms. Free shuttle service from the ferry terminal. near by to shops and other eateries.

Ai T.
January 28, 2011
Good facilities
Room facilities
Room comes with super-single twin bed and big LCD tv with cabletv. Comfortable and spacious. But will be better if the staffs have more smiles on their face.

Vun W.
January 28, 2011
A bit pricy Hotel by its standard
Good location & close to entertainment outlets
Check in service is very slow despite having 3 Officers attending to check-in guests at the time of my arrival (5pm) - but I got upgraded to a suite room, so no complaint. Staff are nice & friendly. Location is close to major casino's and entertainment outlets, walking distance. Room rate comes with breakfast which is quite basic and limited selections. Room internet speed is very (repeat - VERY) slow.

Kuan L.
January 28, 2011
Thumbs Up...
The Front Desk Staff
We had a very good first impression once we step in to the hotel. It was a Saturday afternoon, there was a crowd packing the not vey big lobby trying to check-in and out... and yet the front desk were able to handled the situation pretty well.. They were very polite... for example our rooms were ready at about 2.00pm but they assisted in every way possible... The features of the hotel were up to expectation...Rooms was clean, spacious bright and well fitted.. location was good ... walking distance to Senado Square...

Novita W.
January 28, 2011
Great location, spacious room
the hotel is within walking distance to casinos. The room is spacious and clean, and has a comfy bed. The staff at the check-in counter and concierge are helpful.

January 28, 2011
Strategic location
good location
hotel strategicaly located in the center of macau, with easy excess of public transport and near to all places of interest in macau. the room is big and clean with a big lcd tv. room service provide us with variety of food at a very reasonable price compare to those in the street/restorant.

January 27, 2011
location is ok but counter service a bit slow...
hotel room not very big and just average. the staff in this hotel are friendly but counter service a bit slow. there is a shuttle bus from hotel to macau hongkong ferry terminal but have to wait quite long for the shuttle bus from the terminal back to hotel. you can take bus to the attractions around this area, just check with the local people or the driver.

Esteban V.
January 27, 2011
Nice Hotel and frienly staff.
Very near to commercial areas.
very relaxing and very near to everything (commercial areas)

Eng L.
January 27, 2011
Emperor Hotel
Nice service staff
The rooms are very small and old, not quite value for money. Not very well kept either.