arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (10796)

Business travelers (1198)

Couples (3491)

Solo travelers (2491)

Families with young children (806)

Families with older children (1009)

Groups (1801)

Very good
7.3
based on 10796 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.9
Location
8.0
Room Comfort/Standard
7.3
Staff Performance
7.2
Value for Money
7.4
Food/Dining
6.4

8.3 Dennis L.
Philippines
February 01, 2015
Great hotel but a little hard to find
Rooms is great. Front Desk are not
I was not happy that I had to go thru a long process on checking in and only to find out I have to wait for about 45 minutes before I can go to my room. They offered no explanation but keep telling me to come back at 2pm and they will give me the room key. I was tired from travelling and was having a bad day because of my stomach ache. OFFER EXPLANATION INSTEAD OF JUST TELLING ME TO COME BACK AT 2PM.

8.3 kong Y.
Malaysia
January 29, 2015
good
staff effectiveness

5 ENNJOONG Y.
South Korea
February 24, 2015
goof location. resonable price.
goof location. resonable price. standard hotel
the only good things about this hotel is the location. Room is just standard, lobby is also standard.

6.7 Wen H.
Malaysia
August 21, 2015
Review
so so only
so so only

6 hong G.
Singapore
February 06, 2015
nice hotel
bright, clean and good location
easy to move around staying at Emperor Hotel and no problem finding food at any time too.

7.7 Tho Y.
Malaysia
January 25, 2015
comfortable to stay
Location, Stay & comfort

5.3 Hiu K.
Hong Kong
January 22, 2015
A bit dirty
Locatoo

8 Abdulla A.
United Arab Emirates
May 18, 2015
good
location

8 Tan N.
Singapore
January 19, 2015
Emperor Hotel review
good location, accessible to ammenities & polite staff
Overall a good stay. However, there is no room heating during winter. I have to shut down the aircon. It only helps to a certain extent. This is the only blemish on this hotel.

7.7 Lake K.
Singapore
January 20, 2015
good location
location cleanliness efficient staff
Good