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2015
Very good 7.3
Based on 10874 reviews

Recent customer comments

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Very good



based on 10874 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

LEE W.
Malaysia
January 14, 2011
Good value for money
Room & Bathroom is so clean, bed is so spacious
The kettle too dirty & they do not have shuttle bus from and going to the airport
This hotel is located at a relatively good location to some of the Casinos like Wynn, MGM, StarWorld, Grand Lisboa and to tourist attractions like Senado Square, St Paul's Ruins, etc

YAP C.
Singapore
January 14, 2011
Great location, easy accessible
Choice of breakfast...western and oriental
Nil
Overalls the staff are friendly, The manager Mr. Gary is helpful and tend to our needs such as providing necessary information, recommendation to visit place of interest and help us in other queries.

LEE W.
Malaysia
January 14, 2011
Great Location and Value for the Price
Many Casinos around
Shutter bus service need lots of improvement.
Good Location and hotel staff are helpful and friendly

LEE W.
Malaysia
January 14, 2011
Nice Location
Convenient to many casinos
None
Location is perfect, and staff was wonderful to deal with.

Vairoj J.
Thailand
January 14, 2011
this is a very good hotel in term of location.
the location is excellent which is in the certre of the city and very close to the major casino such as Wynn, MGM and Lisbuo and can go by walk. The hotel is not old and have all major facilties and are also clean.
none
This is my second stay at this hotel. I like this hotel because of the location which is in the centre of the Macau city and I can walk to the casino such as Wynn and Lisbuo. The price is very reasonable compar to the other nearby hotel.The hotel is not that old and looks clean.

tan K.
Malaysia
January 14, 2011
the counter service staff is very slow
room ambience is good,clean and neat
the service staff attitude
the conceirge is very polite and very helpful. the reception staff should refrain from talkimg on the phone for too long when there's a very long queue about 5 or 6 cuctomers in line waiting

Gisele L.
Malaysia
January 14, 2011
Rooms to be imrproved
nearby a lot of casino hotels
frontline service need to be improved
Rooms and frontline services can be improved better, they are not friendly enough especially when you are seeking helps from them for tourist attractions, transportation information.

Robert E.
United States
January 13, 2011
Good location, Rooms could use updating
Location, availability, spacious suite, executive level lounge for breakfast
No wireless, furnishings could use updating and upkeep, shower drain backed up
Great location convenient to Landmark, Wynn, Lisboa. Front desk staff can be English limited and not the most friendly when it comes to negotiating walk in rates (as I observed them with other customers during check-in)

Tammy H.
Australia
January 13, 2011
Great Service and Spacious Room
Spacious room and good service
location wise not very good, need bit of walking
Price is reasonable and room is quite spacious too. However, location is not that great, of course there is a price to pay for that. Overall, good service!

TINGNA C.
Australia
January 13, 2011
Nice hotel , Good Location
The room size and the location
The hotel guest were somking everywhere,
This was a very nice hotel for us , very resonable price . But just the third floor is night club , sometime you would met the group of male quest , and they were smoking too . It is no good for our kids to see all that . Overall , the hotel is good , but I think just Macau is not the place to go with the young children.