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Very good 7.3
Based on 10859 reviews

Recent customer comments

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Very good

based on 10859 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

December 27, 2010
Great location and coutesy staffs
staffs & amenties nearby hotel
cannot find as stay 1 nite only
Nice hotel to stay, near to Star world and restaurant. Easy to access.

9.7 pan Y.
December 27, 2010
Lovely hotel and service with a smile
location is good, in city centre
some funiture should be newer
this hotel is quite good, good location, in city centre, and the price is quite reasonable, the room is very big and clear, i like it very much

6.3 Ho L.
Hong Kong
December 27, 2010
Okay for one night.
Located at the town centre.
No breakfast provided. Service not good enough.
Emperor Hotel is located at the town centre. It is easily reachable by many bus routes and closed to the tourism spots like casino. However, the service of the hotel staff was not very good, not even as good as the ones in Mainland China. The deluxe room was pity small, especially the toilet. Overall, the hotel is okay for staying for one night.

10 LOW L.
December 27, 2010
great location
good sauna
internet very slow
the room is big and the location is good, the sauna girl is good and friendly and front desk office girl polite

December 27, 2010
One of the best, right in the heart of the city
Clean, very nice location
price is a bit high I heard
this hotel is really good right in the center of the downtown. if you love walking around, nearly everything is around the corner. most big casinos and shopping centers are very reachable by foot. taxis are plenty and quite cheap as well. hotel room is clean and nice. over all i was completely satisfied.

5.7 WEE L.
December 27, 2010
Cheap rooms
Receptionists are all courteous and helpful, free wi-fi
dirtiness of the room
The rooms are big and the pillows provided are unique and comfortable. However, the furnishing looks dirty. A welcome basket of fruits was complimentary which was very sweet of the hotel despite other hotels.

6.7 Tat L.
Hong Kong
December 26, 2010
Excellent location but poor service
competent price, central location
poor service
Supposingly we could check in at 2 pm but we arrived at the hotel at around 3:15 pm. The check-in staff said we had to wait for 1 hour for a room. We insisted we had every right to check in at that moment. The staff then got a room for us right away. That is ridiculous. Further we called the reception for 3 times to get the additional bed done.

7 Bag T.
December 26, 2010
Strategic location & nice room
Casino nearby / within walking distance
No shuttle bus to airport & other major hotel / casino
comfortable room and consider reasonble rate, room quite neat but slight noisy & internet quite slow than expected. one day trip toured around macau arrangement slightly disappointed as payment paid @ hotel counter and arrangement pick up at travel agent counter @ macau ferry terminal supposed the tour guide should pick us up 10.20am but we keep long waiting & somehow tour guide negligence to pick us up, main reason travel agent staff seems keep chatting with colleague though i keep asked him when tour guide going pick us up.

8.7 Ho Y.
Hong Kong
December 25, 2010
Well Services provided by all staff
Easy for going out shopping
Breakfast time is too short
The location of this hotel is good, easy for us to go shopping, or walk around. The hotel staffs are very polite, they can give you some shopping ideas, how to get there. Also they all have patience. The hotel room is clean, big, with a welcome gift even we didn't orderd. This hotel gave us a good impression.

4.7 CHEW T.
December 25, 2010
Nice Hotel but location not very well
Big room gd price
the staff not friendly
Is ok, has free shutte bus from hotel and ferry terminal. But the breakfast not good. The staff also not good, My baby missing his small blanket in room, but we are already check out, so I call the hotel to help me to find, they give me the answer is they not found. Coz the small blanket not in our bag.