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Very good 7.3
Based on 10931 reviews

Recent customer comments

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Very good

based on 10931 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

December 29, 2010
Great hotel with great beds
Near to ferry terminal and casinos
so far so good.
It was a pleasant stay. The bellboy was helpful and friendly. We love the room which is spacious and the super single bed looks like queen size bed. It was comfortable to sleep on.

sawong R.
December 28, 2010
Location was good
Convenience location, room size was reasonable
poor breakfast
good location & room was clean + reasonable. poor breakfast

December 27, 2010
Great location and coutesy staffs
staffs & amenties nearby hotel
cannot find as stay 1 nite only
Nice hotel to stay, near to Star world and restaurant. Easy to access.

pan Y.
December 27, 2010
Lovely hotel and service with a smile
location is good, in city centre
some funiture should be newer
this hotel is quite good, good location, in city centre, and the price is quite reasonable, the room is very big and clear, i like it very much

Ho L.
Hong Kong
December 27, 2010
Okay for one night.
Located at the town centre.
No breakfast provided. Service not good enough.
Emperor Hotel is located at the town centre. It is easily reachable by many bus routes and closed to the tourism spots like casino. However, the service of the hotel staff was not very good, not even as good as the ones in Mainland China. The deluxe room was pity small, especially the toilet. Overall, the hotel is okay for staying for one night.

December 27, 2010
great location
good sauna
internet very slow
the room is big and the location is good, the sauna girl is good and friendly and front desk office girl polite

December 27, 2010
One of the best, right in the heart of the city
Clean, very nice location
price is a bit high I heard
this hotel is really good right in the center of the downtown. if you love walking around, nearly everything is around the corner. most big casinos and shopping centers are very reachable by foot. taxis are plenty and quite cheap as well. hotel room is clean and nice. over all i was completely satisfied.

December 27, 2010
Cheap rooms
Receptionists are all courteous and helpful, free wi-fi
dirtiness of the room
The rooms are big and the pillows provided are unique and comfortable. However, the furnishing looks dirty. A welcome basket of fruits was complimentary which was very sweet of the hotel despite other hotels.

Tat L.
Hong Kong
December 26, 2010
Excellent location but poor service
competent price, central location
poor service
Supposingly we could check in at 2 pm but we arrived at the hotel at around 3:15 pm. The check-in staff said we had to wait for 1 hour for a room. We insisted we had every right to check in at that moment. The staff then got a room for us right away. That is ridiculous. Further we called the reception for 3 times to get the additional bed done.

Bag T.
December 26, 2010
Strategic location & nice room
Casino nearby / within walking distance
No shuttle bus to airport & other major hotel / casino
comfortable room and consider reasonble rate, room quite neat but slight noisy & internet quite slow than expected. one day trip toured around macau arrangement slightly disappointed as payment paid @ hotel counter and arrangement pick up at travel agent counter @ macau ferry terminal supposed the tour guide should pick us up 10.20am but we keep long waiting & somehow tour guide negligence to pick us up, main reason travel agent staff seems keep chatting with colleague though i keep asked him when tour guide going pick us up.