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Very good 7.3
Based on 10930 reviews

Recent customer comments

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Very good

based on 10930 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Ho Y.
Hong Kong
December 25, 2010
Well Services provided by all staff
Easy for going out shopping
Breakfast time is too short
The location of this hotel is good, easy for us to go shopping, or walk around. The hotel staffs are very polite, they can give you some shopping ideas, how to get there. Also they all have patience. The hotel room is clean, big, with a welcome gift even we didn't orderd. This hotel gave us a good impression.

December 25, 2010
Nice Hotel but location not very well
Big room gd price
the staff not friendly
Is ok, has free shutte bus from hotel and ferry terminal. But the breakfast not good. The staff also not good, My baby missing his small blanket in room, but we are already check out, so I call the hotel to help me to find, they give me the answer is they not found. Coz the small blanket not in our bag.

December 24, 2010
Convinent hotel which clsoe to center
good location
too many people smoking everywhere
Overall is good, but i dont like people smoking everywhere in the hotel. Food is ok but not good as expected. Location is good which close to city center and walking distance to some attractive points.

Lin O.
December 23, 2010
Great Location with not-so-great service
Location, Price, Restaurant
Staff Attitude, Limited Services
I had chosen the hotel for its reasonable pricing and booked 2 Executive room so that we have decent room space and services. However, the rooms turned out to be way below expectation. Bed sheets were stained, and caused itchiness during sleep. One of the rooms even had permanent Pesticide smell. I arrived early at 11am to check in and was told that we could get our room keys at 2.00pm. After 2.00pm, we were repeatedly told that the rooms were not cleaned yet and we would have to wait longer. Eventually, we got our room keys at near 4.30pm. With such a long wait by a huge crowd, there was only 1 long sofa that can take only about 6 people. Staff at the front desk showed no sign of apology and spoke to me like I owed her money. Location of the hotel is decent. If you're those who can walk for quite some time, Senado Square, Wynn Hotel, Sands Casino and Grand Lisboa are all within walking distance. Breakfast is provided for those who stayed at Executive Level. But i would advise to give it a miss if you have enough money with you. They provide only Coffee & Tea & Cold Hard Bread. There is also a Pink Shuttle Bus (shared with other hotels) that brings you to the Ferry Terminal (good place to transfer to other hotels) at half hourly interval.

December 23, 2010
Location is good, near to casinos
good location
not much local delights can be found nearby
overall was still a good place to stay, however, hotel staff's attitude was bad..

Dulce N.
December 22, 2010
Good location
hotel is near wynn. mgm and grand lisboa hotel
Bed is not that comfy and breakfast is a disappointment
the hotel location is quite good. it is near the grand lisboa mgm,and wynn hotel if you want to do picture taking and play in casinos in those hotels. the chinese resto near the hotel offers good food as well. thus, staying in this hotel to have fun around it is a good idea. but to stay in the hotel itself to relax may not be a good one since bed and pillows are not that comfy and the hotel room smells old or something unoccupied for quite a long time.

Kaining S.
December 22, 2010
location is okey. but room is very small
easy to couples casino
facility is too old and not clear
1 night is enough, old facility, good location.Breakfast is so so. Will not choose this hotel next time

Sher S.
December 21, 2010
Value for money hotel
Big Room, close proximity to Casinos like Wynn, MGM, StarWorld, Grand Lisboa and to tourist attractions like Senado Square, St Paul's Ruins, etc
the hotel has a nice big room. the hotel is within walking distance from senado square and st paul's ruins and most other attractions. the casinos like wynn, mgm and starworld are just across the road from the hotel. the hotel staff are friendly and very helpful and they speak english well. the hotel provides a free shuttle service to the ferry terminal.

Christopher S.
December 21, 2010
Nice hotel
close by the gand lisboa, MGM and Wynn
dirty floor
I had a good stay at the Emperor and would stay there again.

Liaw P.
December 21, 2010
Emperor stay!
Good location, very reasonable price, worth every cents!
Took quite a while to check in...
Very satisfy with every aspects of the hotel, great job, well done!