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2015
Very good 7.3
Based on 10856 reviews

Recent customer comments

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Very good



based on 10856 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

5.3 Kok G.
Singapore
December 12, 2010
Ok location but indifferent service
Within walking distance to the Lisboa Hotels
indifferent service from the front office, strong cigarette smell in rooms
The front office seem understaffed in all areas (receptionists, cashiers, bell hops etc), no smile and indifferent service. Strong cigarette smell in my rooms despite me requesting for non-smoking rooms.

6.7 Ribeiro E.
Hong Kong
December 11, 2010
Convenient location.
located near major casinos.
hotel rooms need remodelling. Kind of run down.
The staff is friendly. The room was abit run down. The "glass window" in the bathroom with the shades are too tacky and the materials are worned. Other than that, the hotel location is great.

10 EVELYN V.
Philippines
December 11, 2010
ok,the best
ambiance is good
nothing,everythings fine
i will be back again on my second visit to macau,its a wonderful experience

9 Siong H.
Singapore
December 11, 2010
Good location and spacious room
Big rooms, nice breakfast
No street views
The room at executive floor in Emperor Hotel is spacious and breakfast are also served in the same floor. Nice ambience's and near famous casinos.

6.3 Ida F.
Finland
December 10, 2010
Good value for money
The hotel location is good
The hotel is quite old and run down
The hotel is well worth its price, it is quite a lot cheaper than most hotels in Macao, and even though it has seen its best days, it is still a good night stop. The rooms are clean and spacious, most of the staff is quite helpful and friendly, and the concierge service works. The hotel breakfast in the executive lounge was a dissapointment and ends quite early (10:00), and the shuttle busses to the ferry terminal don't run that often (but then you just walk across the street to one of the bigger hotels/casinos with shuttle bus service every 15min).

7.3 Hew Y.
Malaysia
December 10, 2010
Nice hotel
comfortable room; good location
Slow in service
Overall fine, just a little far by walk to historical park. Considered as big hotel room as compared to those hotels in HongKong. It's better book online else, no room available on the spot.

8.7 DANILO F.
Philippines
December 10, 2010
Great locaion with Neat and clean hotel
Have a reliable and cooperative hotel staff especially from the front desk
No restaurant to eat anytime of the day except breakfast
Emperor hotel has a great location, with a walking distance to other hotels, malls, supermarkets, shopping centers. it is accessible to all means of transportation.I really appreciate the cleanliness and features of the rooms.

8 PETER S.
United States
December 10, 2010
Macau City
Location good
none
We stayed at Executive floor so it is nice for that! The hotel located at the Macau City, very convinience!

6 Mohd R.
Malaysia
December 10, 2010
great location
it very nearby to the heart of the city
communication is quite hard as the front desk do not speak english well
The hotel is in the middle of the macau city. Very convinience to go for sightseeing and shopping there. If you really want to go there just for casino, yes this is the best hotel as its surrounded with other casino hotels. The front desk officer its not friendly and the communications skills english its not so good. If they can look into this mater, it will help to get more foreigner stay at this hotel

7 Stefano D.
United States
December 09, 2010
Great location at a reasonable price
Location
Limited breakfast offerings become boring after 2 or 3 days.
The cleaning staff are very friendly, but they speak little to no English. The front desk staff are fine, but they are hard pressed to go out of their way to please or accomodate. The hotel offers no computer/internet access in the lobby for its guests.