arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 10808 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

9.7 vijay K.
United States of America
November 22, 2010
great location
very close to every thing
none
great location ,close to evry thing,casinonight lofe (MP3 etc)

6.7 Linda F.
Indonesia
November 23, 2010
Clean & nice hotel
hotel provide transportation to ferry port
better to check out time before 12pm,because it will be a long queue in front of the cashier.
the location close to the casino areas, friendly staffs and good services.

7.3 wasan S.
Thailand
November 23, 2010
big hotel $ big friendly @ macau
Room
area
When I came to this holet. I found friendly from their staff and security guard. Unbeliveable, security guard can explained me map clearly. Thank you for thi hotel, thank you for the good time.

9 Hermenegildo C.
Philippines
November 20, 2010
Great Location
clean, receptionist is good
non
I really enjoyed my overnight stay in Emperor Hotel, enjoyed the room, fast check in.Staffs are friendly most specially the Filipina in the front Desk, i could recommend this to family who wants to have a cheaper hotel. But i suggest that they should improve the foods that they offer at breakfast, its kind of common. it is just walking distance to casinos and other big hotels. It is also clean but bath room is not as big as it is. For practicality the hotel is good enough. I recommend this hotel to you guys who wants to have value of money.....

7.3 tan W.
Malaysia
November 20, 2010
good, great location.
nice location, clean room
nil
we really enjoy the stay in emperor hotel macau. its located at very centre of macau city. very good location with walking distance to restaurant, shopping, even casino. the rooms was clean nice and very comfortable.

7 Jun L.
November 15, 2010
A normal One
new renovation and is clean
unpunctual hotel's shuttle service at night
just a one night stay in emperor hotel, so has nothing much to comment about. With the money we pay, we don't really expect much. The bus stop is located within 3 minutes walking distance, and able to bring us to most of the tourism areas.

7 kolluru K.
India
November 17, 2010
value for money hotel
location, room amenities
English language of the receptionists
Hotel is at good central location and is a value for money as it has all amenities of a 3 star hotel. All major casinos are in walking distance as well as the shopping area.

7.3 Michael G.
United States of America
November 15, 2010
value for money
location
breakfast could be better
this hotel is located right very close to a lot of nice casinos (wynn, mgm, lisboa). then again getting around macau is quite inexpensive. value for money hotel. rooms are quite clean and big. stayed in a non smoking floor but the hallway smelled like smoke. overall satisfied with the hotel, and would stay again.

7.7 Ma Y.
Malaysia
January 12, 2011
Great room
Big room, good location, great tv channels
Hotel looks a bit old but they were already under renovation
some of the staffs was friendly, some of them were not. casino is just near by. as well as bus stops. macau is a very small place, you could take buses (cheaper) or taxi to reach anywhere.

8.3 Bryan O.
Philippines
November 17, 2010
Great location but small rooms
near to all nice places
clean the carpet
the emperor hotel is a nice place, it is near to all nice places in macau. all the staff are friendly and nice to ask with. i just have only one comment, the carpet flooring is not so clean. thanks to emperor hotel! we had a great stay in macau. more powers!