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Very good 7.3
Based on 10932 reviews

Recent customer comments

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Very good

based on 10932 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

November 23, 2010
Emperor Hotel,
Lots of eateriries within vicinity
Night time , night club a bit rowdy
Room should have more beverages instead of just having Chinese tea .

wasan S.
November 23, 2010
big hotel $ big friendly @ macau
When I came to this holet. I found friendly from their staff and security guard. Unbeliveable, security guard can explained me map clearly. Thank you for thi hotel, thank you for the good time.

Linda F.
November 23, 2010
Clean & nice hotel
hotel provide transportation to ferry port
better to check out time before 12pm,because it will be a long queue in front of the cashier.
the location close to the casino areas, friendly staffs and good services.

gek L.
November 23, 2010
good location
easy to go access and many eating places around the hotel
hotel room is not bright even we turn on all lights.
Overall we are happy to stay at this hotel. Good Location. The breakfast is too little choice, hope it can be improved. Room lighting is dark though we turn on all. Water pressure in bathroom is not good. It is clean and nice to stay for few days trip.

Joel P.
November 22, 2010
Good location and good interiors
breathable space, good room interior, great location
no or bad shuttle service to/from hotel to/from airport
The hotel was nice. It's not much on the outside, but the room was spacious and clean. It came with complimentary fruits so that was a plus. The bathroom was large enough and it came with a bathtub. The bed and pillows were comfortable you won't have to worry about not having a good sleep. As for the location, it's walking distance from tourist spots like Senado square, and fisherman's wharf. Breakfast was ok too.

Jammy H.
November 22, 2010
Great location
free shuttle bus
the shuttle bus take time to wait.sometimes more than 30 mintues
The hotel free shuttle bus is ok. Only the way I back to ferry, the bus driver was no manner. The location is quite ok. the breakfast too simple.a western breakfast not very suitable for old person.

Yee W.
November 22, 2010
Great Location with Clean Rooms
Good location and easily accessible to various casinos
Customer Service
We had a bad experience with their shuttle bus operator. We saw the bus at the ferry terminal and ask him to wait for us for 2 mins as the rest of my family at waiting at the side of the road. He saw us walking to the bus and left. Really bad service.

zhi Y.
November 22, 2010
Easy to access to shopping location
room is consider right size
nothing on the con
The hotel is easy to access to most of the major shopping centre. the staff is prompt to render their service, friendly and professional check in and out without causing any delay in our planned internary

vijay K.
United States
November 22, 2010
great location
very close to every thing
great location ,close to evry thing,casinonight lofe (MP3 etc)

khoo S.
November 22, 2010
lovely hotel and service with a smile
near the shopping area and the tourist centre
no commend
The hotel is good,clean and the service counter are nice and friendly. I will choose this hotel again for my next visit.