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Very good 7.3
Based on 10918 reviews

Recent customer comments

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Very good

based on 10918 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

Albert C.
New Zealand
November 10, 2010
Great location
fee breakfast & shuttle bus
Had to wait till 4pm before we could check in
Emperor Hotel is in a good location in macau city for its price, its only 5-10min walk to many of macau casinos & other tourist attractions. The room was clean and big enough for all 3 adults. We had fee buffet breakfast which was a bonus, they also had a fee shuttle bus from the terminal ferry which took us to the hotel. Over all we enjoyed our stay.

November 10, 2010
good location
Overall good
value for money, near by and convience to go around.

kah T.
November 10, 2010
great location and rooms great
location, cleaniness and friendly staffs
television in room must be upgraded to led type n bottled water supplied must be change as taste is bad
we felt very comfortable staying in this hotel during our vacation. nearby, you will find good local penang food during the whole day and public transport is at ease and cheap. rooms are very clean and services is great.

Soon W.
November 10, 2010
Comfortable and decent sized rooms
well located; very convenient to casino belt and city central; near to good eateries too
toilet screen is transparent so bit of nuisance if one is using toilet and other is sleeping ; also donot provide free transport to ferry point or border gate altho not a problem currently because many of the nearby hotels do provide.
generally comfortable; booked for a double bed room but given two bedder on check in; so had the inconvenience of changing room next day but staff were generally accomodating to request.

Poh C.
November 10, 2010
Nice and spacious room
reasonably priced
1. Location - off the main attractions. need to walk around 20 mins to get to Sernado square. 2. Room - clean and spacious.

Barbara Y.
November 10, 2010
Generally ok with the 3 star hotel grp
walking distance to tourist attraction in the old macau district
hotel lobby still under construction, non English speaking employees
The rooms were clean but small. Incomplete amenities in the bathroom. There was something wrong with the TV controls. You cant ask the hotel staff as most were non English speaking.

Imants K.
November 09, 2010
Hotel located in middle of action
location, within minutes you can be in casinos, restaurants etc
construction in lobby
conveniently located, so most of things you could want in Macau are within walking distance from hotel. There is some construction going on hotel, as such a bit of noise and smells dwindling around...

wei P.
November 09, 2010
lobby smell awful
low rates
the room is clean and good location .Very close to all major casinos and easy walking distance to all local shops. Good restaurants are within walking distance and reasonably priced.

soon C.
November 09, 2010
Great location and comfortable room
reasonable room rate
no shuttle service from airport and port
This is a holiday trip. Great location which you can enjoy the night life of macau. there is a lot of club, spa and entertainment around the hotel area. Overall this is a good hotel for business trip

Tessie C.
November 09, 2010
Clean, Confortable, and accommodating staff
Clean room, English speaking staff, pillow and comforters are very soft.
The Hotel is oftem confused with the Grand Emperor hotel.
The hotel room is clean and the staff are very accommodating. They are willing to give us directions and tips on how to go about the area. They also have a free shuttle to the ferry station every 30 mins. You can also catch a free bus from the ferry terminal (Im not sure if its also available from the airport) but the bus is mostly known as the Riveira Hotel bus (but it also passes by the Emperor hotel since they are sister hotels). The Senado Square is 10-15mins away from the hotel and a number of casinos/hotels with splendid sights are near the it (such as wynn and lisboa). The rooms are supplied with 2 bottles of water everyday. the bed, pillows and comforters are really soft.