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2015
Excellent 8.7
Based on 7512 reviews

Recent customer comments

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Excellent



based on 7512 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1
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YEE S. from Malaysia
Couples
Stayed one night in October 2012
A luxury Night in Macau
Food is delicious, Easy access to Casino, Very nice beach pool
Food over there is very nice, free transport to other hotel and town area. Macau famous Egg Tart is a must to try. But i encounter their lost and found department is very bad. I left my phone is the safety box, and request them to retrieve back my phone and courier back to my country. They just tell me you must come over to collect the phone due to over current service do not offer courier the lost and found item to the owner.
Reviewed August 12, 2013

Sze H. from China
Families with young children
Stayed 2 nights in July 2013
very nice hotel
nice swimming pool, kids playground, good food
very nice hotel, just a little pricey. good for a family vacation
Reviewed August 12, 2013

Jenny A. from Indonesia
Families with older children
Stayed 3 nights in December 2012
great design htoel
great hotel, clean and big
nice hotel, big hotel, great design, and a big casino in the hotel
Reviewed August 10, 2013

Jenny A. from Indonesia
Families with older children
Stayed 3 nights in December 2012
great hotel
nice design clean
great hotel, service is good, clean, great design and big casino. free shuttle bus to other hotel and airport.
Reviewed August 10, 2013

NYEIN E. from Hong Kong
Couples
Stayed one night in December 2012
A typical casino hotel in the centre of Cotai
Love the pool, rooms and mostly the casino.
The stay was great. I enjoyed having a dip in their swimming pool and spent most of my night in their casino.
Reviewed August 09, 2013

doris K. from China
Families with older children
Stayed one night in August 2013
good hotel for refresh your mind and relax
clean.convenience.many recreation facilities
Reviewed August 09, 2013

Ignat B. from Russia
Solo travelers
Stayed one night in May 2013
it was really all inclusive staying.
Nice swimming pools, design of hotel is amazing,attentive staff.
Reviewed August 09, 2013

Ignat B. from Russia
Couples
Stayed one night in May 2013
It was really allinclusive ataying with high level
Nice swimming pools,Good quality restaurants, Attentive staff.
Reviewed August 09, 2013

Tsz K. from Hong Kong
Couples
Stayed one night in October 2012
Great Hotel seriously.
Good Location. Warm services. Spacious room.
Spacious room. Good design with a huge windows.Clean and comfortable.
Reviewed August 08, 2013

kit P. from Macau
Couples
Stayed one night in May 2013
CHECK IN at 3:00pm?!
location, restaurants, beach
I have to say that Galaxy hotel is pretty good in all areas but the check in timing. Last time we went to the hotel, we arrived at 12:00, the person in the front desk told us that we have to wait till 3:00. However, we actually finally got our room at 4:30. Very disappointed and the line up for shuttle bus is crazy.
Reviewed August 06, 2013