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Excellent 8.7
Based on 7501 reviews

Recent customer comments

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based on 7501 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.4
  • Food/Dining 8.1
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Evy H.
July 04, 2013
Simply excellent
Room, location, luxury
Can not describe other than simply luxury. Can not find any fault with this hotel, definitely one of the best luxury hotel in Macau.

Oi C.
Hong Kong
July 04, 2013
Seriously, fair only
Discounted hotel price;free fruits and snack bar; close to main dinning area
Friendly staff everywhere except call centre, I experienced polite staff who is very helpful, but the staff who picked my friend's call is rather impolite. We came on rainy days so the swimming pool was closed due to thunderstorm warning, so we found out the only available facility of this luxury hotel is only the pool and a gym room. This is quite disappointed as we was highly recommended by our families and friends that this is a big hotel with facilities and friendly staff. Finally we experienced an unhappy time and the room is rather small compare to other hotels in Macau, though we received free fruit, they are not fresh unfortunately. One point you might concern, their shuttle bus waiting time is quite long compare to other hotels...:-( One good thing in our stay, the shopping street in Galaxy is one of the best I have ever seen in Macau! So I will come back for shopping but not staying.

Samantha C.
Hong Kong
July 04, 2013
Surf beach nice sence
Convenience traffic, theme hotel with complete facilities, nice service.
Convenience traffic, theme hotel with complete facilities, nice service, however check in time will take long time and long queue, if improved that will be better.

July 04, 2013
Great Stay at Galaxy Macau
Modern Design, Diamond Lobby with Great Show every 30 min, Efficient shuttle bus to main tourist spot in Macau
It's a fantastic hotel. Been to Venetian, Grand Waldo and some hotels in Macau, Galaxy offer a modern design with a huge lobby. Diamond show every 30 min, and well-maintain ornaments. Wave pool is perfect for leisure, especially for kids.

Hong Kong
July 04, 2013
a good place for family with kids
room, swimming pool, activities for kids

Kwok T.
Hong Kong
July 03, 2013
many restaurants nearby
tidy, convenient and new
the room is spacious and comfortable. the pool deck provides great place for families

Wanyu C.
July 03, 2013
Enjoyed my stay. Great!!!
Clean. Friendly staff, Have wifi.

mary L.
July 02, 2013
Enjoyed and cherish every moment
Relaxing, enjoyable, satisfactory with findinning

July 02, 2013
It was so enjoyable. I couldn't ask for more.
big and comfy room, clean bathroom, nice interior and design.
It was probably one of the best hotels that I've ever stayed in my life.

Isabella C.
July 02, 2013
clean room but slow check in/out
free buses to famous attractions
overall like it, but "3pm check in and 11am check out" is not making sense to ne,