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2015
Excellent 8.7
Based on 7410 reviews

Recent customer comments

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Excellent



based on 7410 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Ma C.
Philippines
April 25, 2016
One of the best resort hotels I've ever stayed in
I initially wanted to book a room at Venetian but decided to choose Galaxy instead because of the resort facilities. I never regretted this decision. The actual facilities look better in person than the ones shown in the photos. I wish I had booked more days with the hotel instead of just staying overnight, we weren't able to take full advantage of the resort facilities because the check in was at 3pm while they close the beach and lazy pool at 6pm. (there was a long queue while checking in so arrive early in order to maximize time and be sure that you are on your way to your room at 3pm) It's best to stay at least 2 days in this hotel in order to enjoy the facilities. The resort facilities are also very safe for kids because there are a lot of life guards (one on each blind side), plus they require the kids to wear life vests. I was only able to take photos the following morning and couldn't help but admire the place even more. The room is not as big as the rooms in the Venetian and not as well decorated but the size is good enough and served its purpose. You can easily go to the Venetian hotel because there is a free bus that goes to and from the Venetian hotel. There's free mini bar which is another plus and some fruits on the table. There are a lot of Filipino staff which made it easy for us to ask questions and directions, they even gave very helpful suggestions. The reception and concierge were both very helpful. I would also like to commend the wake up call process because they do another call after 15 minutes. I will surely come back to Macau only to stay at this hotel

Alan P.
Philippines
April 25, 2016
Great hotel to enjoy Macau
Staff was very accommodating. Everything was on point and high-class. We enjoyed our trip very much. Very comfortable.

Sui C.
Hong Kong
April 24, 2016
Celebrated brithday
Good

JULI J.
Indonesia
April 24, 2016
luxury hotel with great pool
A kind hearted staff saw us with kids and bring us to customer service for vIP so we dont have to queue. It was raining days and we do not get to enjoy the nice pool. Hotel room is clean with 5 stars design.

MYUNGIL K.
South Korea
April 24, 2016
Good for family trip
Best Hotel

Chris S.
Canada
April 24, 2016
Recent stay in Macau
This was my second time staying at Galaxy Macau and I enjoyed it even more than the first. The room was spacious and clean, facilities are modern and luxurious and the staff are very pleasant and helpful. I definitely recommend the Galaxy Macau.

Hoi O.
Hong Kong
April 22, 2016
Good
Good

Sookyung K.
South Korea
April 22, 2016
It was good, but I had to wait too much.
Everything was really good. But I had to spend too much time to check in.

Benjamin L.
United Kingdom
April 22, 2016
Mid week - Galaxy is the best
Better Cientel than the Venetians, more transport links. Great pool

CHOMPUNUT V.
Thailand
April 21, 2016
Excellent
I love it.