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2015
Excellent 8.7
Based on 7327 reviews

Recent customer comments

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Excellent



based on 7327 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Lim S.
Malaysia
April 10, 2013
consider accepted
Casino, Night View and Show
everything nice, but unfortunately when i booked the hotel, it never updated the beach swimming is under maintain. it made me so disappointed because the purposed i booked this hotel is wanna enjoy their beach.

Silvana L.
Hong Kong
April 10, 2013
Nice and comfortable
Clean, comfortable and have Wi Fi

Wong C.
Hong Kong
April 10, 2013
A fabulous ecperience
A luxurious hotel; well-appointed. We've been upgraded to a suite which was large and comfortable. Had dinner buffet at the hotel, very nice. A fabulous stay, will return definitely.

ong H.
Singapore
April 10, 2013
a lovely hotel
the service, cleanliness and near to venetian hotel
check in was done within 10 mins, staff bring us to the VIP lounge when they saw a long queue at the check in counters. bellman was very friendly and kind to help us whenever we got questions. 2nd stay here and will come back again for their good service.

Ryan O.
Singapore
April 09, 2013
great orient-style hotel
Luxury cosy comfortable
Just stayed a night there, the suite was large and comfortable. the hotel has a wide variety of restaurants and entertainment(they have a cinema) apart from the casino. They also have a private beach on the 2nd floor which is quite awesome. The breakfast buffet was pleasant and up to standard. On the negative side, I feel the front desk stuff are not adequately trained. I bought a package which includes breakfast and one way ferry tixs to HK. When I was checking in, the stuff did not tell me what time was the breakfast and did not guide me me where to get the ferry tickets. I only got to know upon probing.

Damien C.
United Kingdom
April 09, 2013
An excellent hotel, very clean and good quality
The staff, the quality of the room (compared to Hong Kong) the dining options, overal its impressive
The stay was great the team where very accomodating as we had arrived very early after a terrible rough ferry journey that made us all feel sick. They changed our room to allow us early access so we could rest and freshen up. The hotel is clean, modern and the staff are very helpful. The level of English and customer service is also first class.The chefs in the restaurant Festival were excellent especially the pastry Chef Smita who took her time to show us the great breakfast on offer. We really appreciated the great personal service

lee K.
Malaysia
April 09, 2013
Great stay! I' m impressed.
Prompt service, posh design and clean room!
We had a great stay at Galaxy. Really impressed with the elaborate hotel design. The staffs are friendly and attentive. Hotel and the room are clean. Moreover,this hotel offers great convenience to move around the city and tourist spots with it' s shuttle buses. Love this hotel!

Yat H.
Hong Kong
April 09, 2013
Comfortable
, comfortable room, large man-made beach, free shuttle bus service

Lau S.
Malaysia
April 09, 2013
Nice and good environment, good service
Staff, room, environment

Mo D.
Australia
April 09, 2013
Great hotel, priced very reasonably, plenty to do!
Wave Pool, Restaurants and Entertainment!