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Excellent 8.7
Based on 7516 reviews

Recent customer comments

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based on 7516 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.4
  • Food/Dining 8.1

Kong C.
March 09, 2013
Great hotel
Good room and good service.
We really enjoy a night in this hotel. Room looks big and very comfortable. Complemental tea and coffee sackets and a bowl of mee and a small tin of potato chips were provided. The staff were helpful and approachable.

March 07, 2013
Newest hotel in Macau
casino, friendly staff, good food choices

Mindee O.
March 07, 2013
Superb StAY!
Big room, Comfortable bed.
The spacious room. I love the bed. Complimentary mini bar upon checking in. Grand Hotel Entrance. A couple of good eateries and a food court below the hotel. Hotel should allow late check out at 4pm without charging. Do request for a pool view, I think its nicer.

Robert F.
March 07, 2013
Amazing hotel and service
Huge casino eye opening lovely suite
Such a great place to stay we got a galaxy suite i highly recommend free mini bar for the first night thought it was some kind of prank needless to say it was gone by morning the shopping is rediculous and i highly recommend the hotels buffet one of the best ive seen!!! Oh and if ur in macau Dont forget to do the bungy!!

March 07, 2013
Beautiful hotel in a suitable location
Excellent facilities and good dining outlets
The location of the hotel is good and walking distance to historical Taipa where you will find good restaurants and quaint shops selling biscuits, pastries, souvenirs, etc. The hotel is relatively new and its rooms are extremely comfortable.

March 07, 2013
One of the best hotels ever!
Spacious and chic rooms, very very nice bathroom with lots of free toiletries, elegant closet with safe, free mini bar, lots of towels plus robes, comfy bedroom slippers and a functional room table
Galaxy hotel offers a lot of great amenities like their grand resort deck---wave pool, heat pool, outdoor jacuzzi and a very cute kiddie pool (ideal even for babies)... They also have a health club (gym) and an indoor playground for toddlers... The hotel has a lot of shops and restaurants near the casino... And their staff are very accomodating. Also, it is easy to visit other hotels and attractions in macau because they offer free shuttle services. You will enjoy their rooms and everything on it. On every floor there's a vendo machine and an ice machine. No need to bring towels, utensils, and toiletries because you'll have it for free---they even provide an eco bag for you to use. Galaxy hotel is must for every traveler who wants to be treated like royalty!

March 06, 2013

Pui C.
Hong Kong
March 06, 2013
A grand hotel
Good service
Rooms are clean and new , staffs are polite , the hotel is grand and beautiful . Although the foods are higher price , a good place for holiday relax , , mini bar is free. I will come back again.

Siriwan C.
March 06, 2013
Luxury, clean, privacy
It's the best hotel in Macau to stay as a relax, and privacy. The staff is so helpful and serviced-mind.

Glen E.
March 04, 2013
Impressive hotel with a lot of facilities
Great gym and pool
Nice hotel that offers good F&B offering and facilities. The hotel rooms are very large and have everything that you need however it seems that additional items come at a substantial cost like laundry/drinks etc. Downstairs there are several restaurants and a large food court - the food in the food court is a bit hit and miss; I found that the Thai and Vietnamese were the best outlets to choose from. If you are a Whiskey drinker head to the Whiskey bar on Level 2, one of the best I have ever been to with a huge selection.