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2015
Excellent 8.7
Based on 7321 reviews

Recent customer comments

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Excellent



based on 7321 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

6 Noelle C.
Portugal
December 31, 2012
Convenient hotel
Staff polite
It's a very convenient place that we can take shuttle bus to everywhere. Staff are polite and efficient. Room is clean with good view. Their pool is now under renovation and not able to walk around that area.

10 Tricia T.
Ireland
December 31, 2012
Nice room but a bit small
convenient as many shuttle buses to bring you to tourist places
The hotel is very convenient. Has many shuttle buses that can bring us to tourist places, has shopping mall, many restaurants, can do spa for relax, etc

10 Erwin S.
Indonesia
December 31, 2012
Fantastic Hotel
Great Facilities
The hotel is still new. I really love the layout. Fountain in the lobby is very wonderful. The room is very big, all facilities are complete, the bathroom is also big. I really enjoy staying in Galaxy Macau. The service is Excellent. This hotel has free shuttle bus to other hotels, airport, Senado Square etc so it's very easy to go to other place. I have no doubt to return to this hotel when I come back to Macau.

9.7 Sing T.
Philippines
December 31, 2012
Good things about Galaxy
The best thing about the hotel is the cleanliness and the decorations.
The hotel rooms are very big and there is free shuttle bus to some of the places in Macau. The staffs are very helpful and friendly.

7.3 Steven B.
United States
December 31, 2012
Nice Hotel with good location
The best thing about the hotel is the bus transportation it offers
The hotel overall is great. The only negative things I experienced is they do not have 24 hour transportation from the airport to the hotel. The staff was excellent and great help with everything. We did enjoy our stay here. I am not sure I would stay here again due to the value for the money. There are many other hotels in the nearby area that offer nice rooms and quality service for much cheaper.

9.3 Ruth K.
United Kingdom
December 30, 2012
Blown away by the glitz
most amazing lobby for a hotel I've ever seen
extremely comfortable rooms, with lovely big bath and you could watch the movie from the bath! light show was fantastic from the top of the towers, good to watch from the pool area

8 Chee K.
Malaysia
December 30, 2012
Luxury Hotel
Spacious
Like a palace hotel . Very conveniently located at the other hotel and with free shutter bus service.

8.7 Siew L.
Singapore
December 30, 2012
nice hotel
nice ambience and fresh ventilation
staff were nice and friendly. shuttle bus services were convenient to move about in macau

9.7 Pui S.
Hong Kong
December 30, 2012
Lovely hotel and service with a smile
good location
Grand hotel andthe location is perfect. the room is spacious & beds provided are clean & tidy. we enjoy oour honeymoon and theu offer a honeymoon cake as a suprise! the swimming pool is also very clean despite of its small size. the news thing is the private beach is close for maintainance when we travelling on winter!! so i will go back on summer to enjoy the famous beach!!

8.7 Beng H.
Singapore
December 30, 2012
Nice and Great location
Near to airport
Nice hotel with great pool and is good for traveller flying out early in the morning