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2015
Excellent 8.7
Based on 7410 reviews

Recent customer comments

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Excellent



based on 7410 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

YAN Y.
Malaysia
December 20, 2012
Fantastic Hotel with Attractive Decoration
Very modern Deco and Clean Room
Very pleasant stay as hotel staff are friendly. Unfortunately, private beach was closed due to weather condition otherwise it will be more fun. Besides, the beds is a little too small. Nevertheless, hotel had great and excellent facilities and very clean too and with the great shuttle service of the hotel has brought us convenience to access to tourist spots to enjoy shopping and local food. Overall, very comfortable stay.

Yoke M.
Australia
December 20, 2012
The best hotel in Macau, highly recommended.
Grand exterior& interior, great food court & restaurants, great service
This hotel only opened in late 2011' therefore very new and grand.This hotel is within walking distance to Venetian, City of Dream, Hard Rock and Crown Casino even though there are frequent shuttle buses services. The interior of the hotel is very nice. Great food court and restaurants. The room is big and nice view. The wave pool is closed due to maintenance. There is a swimming pool and individual heated spa pools. The whole area is just so beautiful! Unfortunately, we didn't have the time to use any of the facilities. The king size bed was very comfortable and the pillows were so soft to sleep on. The mini bar was free! (2 beers, 4 cans of soft drinks' with a small can of chip and one cup noodle). Refill will be charged. Services were great, staff helpful and friendly. We like it so much, we extended our stay for 2 more days.

T T.
Malaysia
December 20, 2012
Impressive Hotel with Excellent Service
Fantastic Design, Detailing and Layout!. Polite, attentive and friendly service
Stayed for two nights with some friends for a couple of rounds of golf and trying our luck at the casino. Impressive hotel both from the the exterior and the lobby area. Overall design is well thought out and layout is one of grandeur. Rooms are well fitted out, plenty of light and functional - especially liked the shower area where the granite slab on the floor had a slighly rougher tecture to avoid nasty slips. Detailing both in the hotel lobby, common areas and the rooms are intricate, thoughtful and classy without being austentatiuous. Personally, the exception was the Diamond fountain - which I found rather tacky, but nevertheless, a crowd puller every hour. Definitely worth another visit in the near future, especially with the relatively low rooom rates of US$200/night for a 5 star hotel such as this. Didn't get a chance to try out the wave pool as it was under renovations...

matthew N.
December 20, 2012
Elegant stay
Nice and elegant motiff
hotel is good but we were booked in a smoking room because the non smoking room is fully booked. the problem is , eventhough they sprayed it with air freshener... the room smells cigarett... i think it comes from the aircon vents... my throat was itchy that morning because of the smell of smoke and i was not comfortable sleeping... i suggest that the management should have enough toom for non smokers..

BINH N.
Australia
December 20, 2012
Lovely room
lovely room, food court, and shopping and casio... this Galaxy hotel has everything - paradise - I wish to come back
Excellent, 10/10 . Paradise - I wish to come bak and stay longer -- just regret haven't seen the sky wave pool as it is under annual maintance.

Quek T.
Singapore
December 20, 2012
Comfortable & room just right
All services are excellent
We enjoy our short stay so well informed not easy to get lost We look forward for a longer stay

Yuet C.
Hong Kong
December 20, 2012
A bit pricy for winter season
All in one
The selling point for this hotel is the huge wave pool. It is closed during winter season. Totally understand, but the price is still very price when order via website or via agoda. Better to go with local Hong Kong travel agent.

jackson B.
Malaysia
December 20, 2012
Lovely and nice hotel
Nice room
This is a very good hotel and super hotel. I loved it so much. All the staff are friendly and helpful. The hotel all area are so hygiene and clean. This hotel is so convenient to walk around as it's close to all shopping complex and hot spot. The restaurant all served nice food and so yummy yummy. I confirm will come back to this hotel again for my next trip.

Seng O.
Singapore
December 19, 2012
Grand hotel room with friendly services.
The hotel rooms are grand, comfortable and spacious.
The services were good, staffs were helpful. Like the hotel very much.

Chow J.
Singapore
December 19, 2012
Fantastic 5-star hotel
Room with good view, reasonable size and very luxurious.
Am impressed with the hotel brightness, cleanliness and comfort with luxury. food court food is fantastic with lots of choice. will definitely go back next year again!