arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.7
Based on 7311 reviews

Recent customer comments

Filter by traveler type

based on 7311 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

10 Steven C.
December 11, 2012
Lovely hotel with excellent service
Everything, shuttle buses, view from hotel room & location
All is perfect & great service, especially free shuttle buses to & from many locations (including Macau city area, other casinos, ferry terminal and boarder area to mainland China.

8 A L.
Hong Kong
December 11, 2012
Great Service
Convenient to everywhere
Love to stay at this hotel, it provide free shuttle bus to most of the seesigning points, shopping areas. The room is clean and tidy, with free wifi.

8.7 Chee P.
December 11, 2012
Luxurious hotel, great service.
Reasonable price, good location
The rooms are well furnished. The shuttle buses is really convenient and to top it all is the excellent service.

9.7 Leow C.
December 11, 2012
great stay
comfortable hotel
This is the 2nd time that I have stayed in Galaxy after one year... it is still very clean and well organize during check in and check out... the shuttle bus service is very convenience for visitors... the wifi is very good and it is free. although we have stayed for 4 days ... but no refill for the mini bar which supposed to be complimentary,not sure if this is what it should be... besides that, i love the hotel.

6 Rosa L.
December 10, 2012
It is a very nice hotel
The facilities are excellent
When I made the booking, I have been told that it's an w2 double beds in the room. But when I arrived, it's only a 2 king single beds in the room. It made me very disappointed,the shower area glass door can't close tight. After shower, the whole toilet floor will get wet and slippery. The sky wave pool did not have wave. I check in on 04Dec. They close the wave pool which I planned to spend my times for leisure. I spend two days inside the room to watch movies, and I have spend an extra HK$ ,and it's not expected

10 Cecilia L.
December 10, 2012
Luxurous hotel and great service
very grand hotel decorations be it interior or exterior. Convenience and great service.
Hotel room is very big and spacious. Clean and grand. Hotel staff service very good. Check-in counter staff very efficient and friendly especially with a warm greeting from the tall and beautiful lady dress in red. Hotel provides transportation to almost everywhere you desire to go. Overall very satisfied with the hotel stay. Highly recommended to feel the fantastic and unforgetful stay in Macau.

9.3 James H.
United Kingdom
December 10, 2012
Luxurious Hotel at the heart of crazy casino land
Big rooms, great service, awesome breakfast
We had a comfortable and luxurious stay at the heart of the crazy casino land. Galaxy is more grown up and tasteful (if there is such a thing in Macau) than the neighbouring Venetian. The hotel is set amongst a huge development of shops, restaurants and the huge skypool. We were unlucky to missout on the skypool as it was shut for the month, but there was an alternative smaller heated pool. We were treated with an incredible chocolate mousse cake as it was our honeymoon which was one to remember. Everything is huge about this hotel, big rooms, huge breakfasts, massive pool and OTT fountains/lights in the lobby. This is a place as with anywhere in Macau that you take with a pinch of salt and go with the flow - it truly is mind blowing in so many ways.

10 Anna L.
December 10, 2012
Lovely hotel and staff with excellent service
excellent room space and clean and nice view
our first time stay at galaxy hotel and we had a great time enjoying the wave pool. not to be missed. will sure tocome back again . great hotel and nice restaurants in the hotel.

8.7 Joanna R.
December 10, 2012
lovely hotel with nice room
the room is the best of all
i love the room.. the bed...the toilet... will stay in galaxy macau again. . room best for couples...

10 Ang C.
December 09, 2012
Fantastic hotel
Swimming pool is wonderful
Nice , big, relax, shopping . Good food...good lactation