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Excellent 8.7
Based on 7424 reviews

Verified traveler reviews

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based on 7424 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

United States
December 19, 2015
good hotel, a lot of shopping, little too expensiv
good hotel, a lot of shopping, little too expensiv
good hotel, a lot of shopping, little too expensive during December

Serene T.
December 18, 2015
Drop in standard
Room condition, minibar
Disappointing, drop in service.

Serene T.
December 18, 2015
Drop in service performance
Shuttle bus, room condition and minibar
Disappointing, worst experience encountered out of the 4 times we stayed at Galaxy. Check-in took 1 and a half hr at VIP area, staff did not take note of special requests which we emphasized during booking and even emailed Galaxy directly. Front desk staff follow up and managed to redeem themselves, though what's done had been done. Misplace of luggage at concierge during check-out. Bad service at laurel restaurant.

Ankit A.
December 18, 2015
Nice location
Perfect location. Free shuttles to all places of interest

jasemine T.
December 18, 2015
Lovely Stay
Room, Beds, Amenities
Such a grand hotel with so much to offer. Convenient as they provide free shuttle buses to almost everywhere in Macau!

Lexter G.
December 16, 2015
one of the best
ambience, location and casino
Everything was good. The only issue we had was that their casino does not change PHP to MOC/HKD currency.

Sheh L.
December 16, 2015
A comfort stay and will come back again.
Friendly staff, clean environment, good location.
Great n enjoyable

Eeh T.
December 15, 2015
Nice view, clean and comfort

Woei H.
December 14, 2015
Overall very good.
The kids were thrilled to learn that the snacks bar was free. Location is excellent with a good variety of restaurants nearby. It is also within walking distance to Taipa Village.

Tan F.
December 14, 2015
Awesome stay
The room is clean and new, the place is very lively and the staff is helpful
The whole place is very comfortable and friendly. The experience is very good. I will say they live up as a 5 star hotel!