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2015
Excellent 8.7
Based on 7426 reviews

Recent customer comments

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Excellent



based on 7426 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Wirintip S.
Thailand
December 13, 2015
Great place, great location
Location, comfortable room, great food

Jirapat N.
Thailand
December 13, 2015
Great stay at Galaxy Macau
Location. Value for money. Room amenities.
We truly enjoyed our stay at the Galaxy Macau. The Galaxy complex is without a doubt the best entertainment destination in Macau at the moment, with a large casino as well as many shops & eateries. Glad that we didn't choose to return to the Conrad which by the way we enjoyed very much during our last trip to Macau. Overall, it was a great experience!

Ban C.
Singapore
December 12, 2015
very good hotel and is new
Only hotel that provide 2 cans of free beer and 4 cans of silt drinks
Very convieniience as the hotel provide free shatter bus to various part in Macau.

Noel W.
Singapore
December 11, 2015
Great hospitality
the staff are exceptionally friendly
Very good. Nice room with good view

Leong F.
Malaysia
December 10, 2015
Great Anniversary Celebration with free upgrade.
Room service, value for money, pool
Very good. Nothing to complain and exceed my expectation. Will look forward to my next visit.

geng C.
China
December 09, 2015
good job
view feeling experience
will go back

Eng T.
Singapore
December 09, 2015
Fantastic Hotel
The full window room, spacious hotel layout and free drinks in room.
Very nice hotel

Wayno B.
Australia
December 08, 2015
Highly Overrated
The Room is amazing
Considering the cost in comparison to it's rivals,aside from this we booked this hotel for it's facilities rather than for gambling. None of which were open, All the amazing advertised pools, slides/rides and Jacuzzi's were closed for a number of weeks except the wave pool which is not heated. We were not advised of these closures until after we had arrived at the pool ready to swim. Please be advised for anyone with a medical condition or illness that the two pharmacies within the hotel only sell Chinese traditional medicine and if you require anything else a visit to the Macau Hospital is required, when Front desk staff were asked about this their reply was "go to the hospital" Never have I experienced such contempt from hotel staff who could barely understand me. Although this hotel is amazing & the room could not be faulted, the English language and customer service skills need to be improved to be on par with their competition. Had to check out in early morning and return to Hong Kong in order to find a pharmacy.

ERWAN R.
Indonesia
December 07, 2015
Good 5 Star Hotel with great place for family
Nice Mall, Great Outdoor Swim Park and Nice Hotel Transfers
Great stay and kids loves the outdoor swimming park and excellent choices of restaurant

Shih-Yao W.
Taiwan
December 07, 2015
Clean Room, Good service
Clean Room, Good Breakfast, Nice service