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Excellent 8.7
Based on 7426 reviews

Recent customer comments

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based on 7426 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Lishe T.
October 18, 2015
Food place, shopping area

Kin C.
Hong Kong
October 18, 2015
they can do.better with better restaurants
rooms r good. clean. well managed
they upgrade me to a suite which is a bonus for me. thx

Lishe T.
October 16, 2015
Place food & shopping mall

Eva L.
Hong Kong
October 16, 2015
Nice and recommand
Nice Staff, Nice Place, Nice swimming pool

Teo H.
October 16, 2015
Enjoyable stay at Galaxy Hotel
Friendly Staff, Comfortable Room, Great Pools
I am very pleased with my stay at Galaxy. From the front desk to bell boy to housekeeper, I was never failed to be greeted with a smile. Checking in and out was a breeze. The hotel also provided a complimentary birthday cake for my son which is a nice gesture. The hotel has an outdoor heated pool which can be used by guest of Galaxy Hotel only but all guest of the Galaxy Resort can access the Grand Resort Deck which has a jacuzzi, wave pool, lazy river, kiddie pool among others. We easily spent half a day there. Plenty of lifeguards to keep a lookout on the guests. Children under 1.2m must wear a life jackets to enter the wave pool. Location wise, it is also very convenient, 10 mins to the airport by free shuttle bus, plenty of free shuttle bus to various part of Macau like Venetian, CODs, San Ma Lo etc Dining - Many different types of dining to cater to different budget range. Short walk to Broadway Macau which is linked by an shelter bridge. The famous store that sells double layer milk dessert has a shop in Broadway (the al fresco dining street). Now the cons.... even though I was staying in non-smoking room, the room reeks of smoke. This is the only reason why I didn't gave it a higher rating.

Lau H.
Hong Kong
October 14, 2015
living at galaxy
beach, staff, room cleanliness
Good service, outdoor faciliatities is good

Hor H.
October 11, 2015
Very comfortable hotel
Cleanliness , value for money and luxury

Chan F.
Hong Kong
October 11, 2015
Neat and clean
Very polite.

Dave R.
United Kingdom
October 11, 2015
Good value for money but slow customer service
Check-in service is very very slow, no shuttle bus to airport until 10am

October 10, 2015
excellent swimming pool; good food
excellent swimming pool; good food; friendly service
good and relaxing