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2015
Excellent 8.7
Based on 7420 reviews

Recent customer comments

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Excellent



based on 7420 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Ahsan K.
United States
April 13, 2015
Excellent
Variaty of food, spa,staff
Excellent!

Chi L.
Hong Kong
April 13, 2015
-
-

Terrance K.
United States
April 13, 2015
Perfect
Comfortable, Theatre, Casino
We loved our stay at the Galaxy. This was the third time we stayed there. Each time you seem to discover something new. The pool there is huge and very inviting. The casino is nice especially now that there is no smoking.

Mahomed K.
New Zealand
April 11, 2015
galaxy retreat
staff were brilliant / the room was comfortable /service was excellent
Enjoyable

Kwong C.
Hong Kong
April 11, 2015
Gd
Pool

WAI L.
Hong Kong
April 11, 2015
Poor
good swimming pools
dity of the toilet, bad smell of non smoking room

YEUK Y.
Hong Kong
April 11, 2015
good
location, comfort of the room, service

Aida D.
Philippines
April 09, 2015
luxurious stay,fabulous suite.
Lobby is not so crowded w group tours. great reastaurants inside.fabulous rooms.A
Fantastic.I was upgraded to a suite from my grand king room i booked at Agoda.The room is simply great w all refreshments in the mini bar given free. The bathroom has a mini TV too while you enjoy your hottub.Great rstaurants to choose from. Staff are friendly and helpful. I will definitely come back. The wavepool is simply the biggest in the world. We can have free access to common afesa of Banyantree ang Okura hotels. Shuttle services tto other hotels are so convenient.

Neo S.
Singapore
April 09, 2015
Staff service kinda "drop"
The smell. The pool. The room.
Feel that the staff service kinda drop. No sanitary bag replace. No shower gel on stand by when half bottle left. Also wonder why air con temperature left at 10 degree after make up room.

Chun K.
Hong Kong
April 08, 2015
Location, room condion and space
Location, room condion and space