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Excellent 8.7
Based on 7420 reviews

Recent customer comments

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based on 7420 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

edith K.
Hong Kong
October 10, 2014
check in time is quite long

Hong Kong
October 08, 2014

Derek C.
Hong Kong
October 06, 2014
Nice Hotel/Casino
Location, Food, Casino

B B.
United States
October 03, 2014
Nice hotel
Clean, beautiful and relaxing
This is of course one of the top hotels in Macau. The surrounding is nice and the hotel environment is beautiful. It is of course not on the main island, so you need to travel to the main island. The travel is not difficult but takes time anyway. The rooms are clean and well decorated. It could be nice if the hotel had a shuttle to some busy areas as it is a bit off. The staff are helpful and nice. When I got this hotel it was not offering breakfast included. So I would say the expectation for a hotel like this is to have breakfast included.

Yin C.
October 02, 2014
Galaxy Macau

Mei K.
Hong Kong
October 01, 2014
Good Location
Location, transportation, neatly clean

October 01, 2014
my only choice in macau
location, comfort, everything
I alwasy stay in this hotel whenever i'm in macau. The room is clean and comfortable. there are shuttle bs to pick you up from aiport. There is even cinemas even thought i didnt try. the food is good and alot of choice. but not much shopping, for shpping wise you can always take a hotel shuttle bus to other place of macau. it's not that difficult.

September 30, 2014
Overall an excellent hotel
Hotel facilities. Bus system. Services cordial
This is the best I stayed in the hotel, the bus system amazing, can carry you to most attractions in Macau , room facilities is new, swimming pool great size, the next will to live.

Emma C.
September 29, 2014
Superb guest relations staff, highly recommend
Upgraded to suite at check in, free minibar, wedding anniversary gift
Lovely stay at this hotel, we are regular visitors to Macau and have previously stayed at the Banyan Tree, Conrad, Sheraton. This was our first stay at the Galaxy and I would rank it best out of all the hotel experiences. Upon checking in, desk staff discovered it was our wedding anniversary and apologised that they hadn't known in advance in order to provide a cake for us. Instead, they upgraded us to a suite on the top floor and provided a fruit platter. Minibar in room was complimentary which was a nice touch. Would definitely stay here again.

Helen C.
September 29, 2014
Very Good Services
Cozy Room, Friendly Staffs and Nice building design
I'm impress with the services in Galaxy Macau Hotel. Staffs were well train and hotel were very clean and bright. The hotel butler (Mr Nick Wu) that serve us given me a surprise with a lovely decoration in the room. We really enjoyed our stay there and will return to Macau and continue to stay with Galaxy. Thank you and well done Galaxy Macau