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Excellent 8.7
Based on 7408 reviews

Recent customer comments

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based on 7408 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Dexter S.
September 10, 2014
New rooms, clean facilities and friendly staff
Great. i will book again in this hotel.

Susan M.
September 08, 2014
Fantasy Land
Wave Pool, Great Room and Nice & Courteous Personnels
Had a great time, my children & I loved the wave pool so much, I like the diamond lobby specially the show where the big diamond appeared and the peacock dance. I appreciated your staff, Ms Jaine for sending cake to our room, (courtesy of Galaxy Hotel) when she learned that where here at Galaxy Hotel to celebrate my daughter's birthday. I love the hotel so much, its so beautiful and huge, it seems i'm in a castle or palace. Feels like a princess, hope we can do this again.

yauh T.
September 08, 2014
luxury comfort and grand
luxury comfort grand

Hoi C.
Hong Kong
September 07, 2014
A really nice place to stay
The staff, room are very clean and gorgeous, and is very big

SunJian W.
September 04, 2014
casino, clean, luxury
good, worth the value.

Ngai C.
September 03, 2014
A class of her own but improvements could be done.
Cleanliness ; architecture ; good food
Can't complain much except that the reception people were too rigid with their rules. As I was a returning clients, they have rooms available but still insist that I come back after three to collect key. Saw quite a few check in clients screaming at their incompetence which is regretful for this is a beautiful h

Samson T.
September 02, 2014
unsecured hotel
unsecured hotel
i stayed there in that hotel and in 2 am in the night somebody open the door a hotel customer. what a 5 star hotel and the price is so high but security is not good

Hong Kong
September 01, 2014
Nice and peaceful holidays
Galaxy is comfortable, spacious and not crowded.
The rooms and twin beds are both quite small. But the hotel is spacious and nice. Very comfortable both in dinning area, and lobby. The pool with wave and sand is very nice too!

Chin K.
August 24, 2014
Convenient hotel
Variety of restaurants to choose from, comfortable room, convenient location

Leung Y.
Hong Kong
August 24, 2014
Excellent hotel
Room services; dinning; entertainment