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2015
Excellent 8.7
Based on 7410 reviews

Recent customer comments

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Excellent



based on 7410 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

Chong L.
Malaysia
October 21, 2013
casino, food and free mini bar
casino, food and free mini bar
Excellent trip to macau with staying in galaxy macau... the hotel not only grand yet modern . Other than that, its surrounded by shopping centre and casino. Thats are alot of entertainment and show to perform. the shelter bus can send us to the major site seeing and other hotels which are worthwhile to visit. i will visit to this hotel if im coming again

Sumanee T.
Thailand
October 19, 2013
clean fun
fun clean wave swimming pool

Sumanee T.
Thailand
October 19, 2013
nice clean comfortable
nice clean comfortable wave swimming pool

Rhenan Y.
Philippines
October 17, 2013
I wanna go back here! Opulent hotels!
design, casinos, free mini-bar and wifi

oliver C.
Malaysia
October 15, 2013
nice hotel in cotai
has everything u need for a comfortable stay
despite being a relatively new hotel age is appearing in the room. the furniture and carpet has patches (stains). the linen and towels are getting awfully thin. the bathrobe is really in bad shape. it seemed that they attempted to fix the sliding glass bathroom panel door for the shower stall and WC, but it is still unresolved. it seemed that this was a bad design and they really have to gut it out to really get to the root of the problem. despite all this its still a nice hotel to stay on the cotai strip.

Daniel L.
Malaysia
October 14, 2013
perfect night
nice pool, nice view , nice staff
it its a excellent trip to macau with staying in galaxy macau... the hotel not only grand yet modern . Other than that, its surrounded by shopping centre and casino. Thats are alot of entertainment and show to perform . At least but not least, i will visit to this hotel if im coming again...strongly recommend for the others foreigner.

sie C.
Malaysia
October 14, 2013
Excellent and worthwhile
Luxury, Gigantic and Superb
No regret at all! Would be looking for more Rooms at discount price for this Hotel!

Joon C.
South Korea
October 13, 2013
terrible service, lying management
only good thing is the pool
i lost my cell phone and when i requested help in locating it, i was not only lied to, the management literally changed their story in front of me. not only did i find out that the hotel had talked to the person who found my phone, the person even told his whereabouts. the staff told me they didn't know where it was nor did they get in contact. even when confronted with this information they denied it, even with proof of the conversation. no apology given at all. if a hotel will lie to its customers then what else could be hidden beyond view. not bad hotel but terrible staff.

SHEW W.
Malaysia
October 11, 2013
Good
Swimming pool, shuttle bus service and nice environment.
The room is big and clean. There was not so much choose for the breakfast. The hotel is close to the The Venetian Hotel and the City of Dreams Hotel. The shuttle bus are all free to hot spots.Overall our stay at the Galaxy Macau was very good. I've already recommended the hotel to others.

choi Y.
Hong Kong
October 11, 2013
Quite good, neat and tidy room
nice artificial beach and swimming pool, clean room, nice restaurants
The hotel is good in general. But there are few problems: 1. Some staffs in the check in counter only speak mandarin, and ask us to speak in mandarin. 2. There are few restaurants for the breakfast.(most of the restaurants open lately at noon) 3. The entrance is ridiculous.( You need to pass through the shopping mall before reaching the check-in counter.) 4. It is not as mention in the agoda page. The hotel do not have gym room and steaming room ( you may pay for the spa in another hotel next to it) I'm not sure may be the gym room is also located at another hotel nearby-_-. Pros: 1. The surfing session at the artificial beach and pool is excellent. Have great fun, but you have to pay for the surfboard. And there is no locker at the poolside. Towels provided. 2. Don't miss the Buffet in 'Festiva'(just located next to the lobby (lift)). Quite cheap (only HKD$3XX for one) with a variety of food. 3.(Out of expectation)The slippers are soft and comfortable hahaha, everything is good in the room.