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Excellent 8.7
Based on 949 reviews

Recent customer comments

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based on 949 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for money 8.3
  • Food/Dining 8.0

Hayato S. from Japan
Families with young children
Stayed one night in February 2013
Good hospitality
Clean and large room
All services were fine. Club lounge had few food but acceptable level.
Reviewed February 13, 2013

MEI T. from Australia
Stayed one night in January 2013
Great hotel, new and modern.
Spacious and new room
This was a great experience stayed in this new and spacious hotel. The little welcome card and chocolate made us feel so special and touched.
Reviewed February 11, 2013

Azman H. from Australia
Stayed 2 nights in November 2012
Very nice hotel - excellent location and complex
Nice hotel - top quality
City of Dreams is a great complex. Lots to do and great hotel. Enjoyed it!
Reviewed February 09, 2013

margarita O. from Malaysia
Stayed 3 nights in January 2013
home away from home
great location
very memorable trip with friends .. and the room was just fantastic and very good service.
Reviewed February 04, 2013

SIHUI Y. from Australia
Stayed one night in November 2012
Great Hotel
Entertainment around you
Hotel location is a bit far and not inside the town, but it's transportation is good as it is a part of casino hotel. You can take free shuttle bus tithe hotel at any immigration points. The room amenities is good with automatic coffee maker and facial bar for cleaning face!
Reviewed February 02, 2013

hening T. from Indonesia
Stayed one night in January 2013
nice hotel
very clean
lovely hotel,near Hard rock cafe and venetian casino, but to far from St.Paul ruin and macau city but they have free shuttle bus to go to anywhere around macau
Reviewed January 27, 2013

Tsun K. from Australia
Stayed one night in January 2013
Room was as one would expect of a 5 star hotel.
Prime location.
No compliant. Check in service was above expectation. Receptionist most helpful and pleasant.
Reviewed January 25, 2013

Michel L. from Singapore
Business travelers
Stayed one night in November 2012
Great rooms and nice service
Comfortable spacious rooms
Comfortable spacious rooms with nice bathrooms and good service. The only draw back is lack of taxis in this area.
Reviewed January 18, 2013

santi S. from Indonesia
Families with older children
Stayed 3 nights in January 2013
very nice hotel
easy to go arround
love the room so much, very big room. easy to find food, there is a food court, restaurant we can choose.a lot of casino around and easy to get around. it's a lot of shopping center around. my children also very happy, there is a place for kid to play. but the room is a bit expensive
Reviewed January 17, 2013

Hannah S. from Singapore
Stayed one night in January 2013
Lovely Hotel
Smells good, friendly staff, big rooms
simply awed with grand hyatt.. the view from our room was awesome at night with all the lights from the buildings. the room was huge, amenities were great and as you stepped in to the lobby, you'll be greeted by wonderful scent. i'd definitely come here again if i visit macau again. there's a mall next to the hotel where all the luxurious brands are, and if you are craving for fast food, there's mcdonald. simply perfect!
Reviewed January 13, 2013