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Excellent 8.7
Based on 949 reviews

Recent customer comments

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Excellent



based on 949 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for money 8.3
  • Food/Dining 8.0

Hui C.
Malaysia
December 17, 2012
Truly A 5 Star Hotel with great service
The hotel provides free shuttle to tourist spots, airport / ferry terminal
I love staying in this hotel. The hotel is comfortable,clean and quiet. I am quite surprise with the room size ( Grand Suite Twin ). This is so far the best hotel I have stayed. Will definitely stay in this hotel if am back to Macau. Thank you very much.

Matthew H.
Australia
December 16, 2012
great room and service
well presented and excellent service
Staff were very good on checkin. Very helpful tand friendly. The lobby looks elegant and fantastic. Transport to surrounding hotels and city was too easy. The room was large and well presented. Hotel accommodated my requests. I had a wonderful stay and would return to this hotel on my next visit.

ryan N.
Hong Kong
December 16, 2012
Great business hotel
Professional staffs
Staff was very polite and professional! The suite was very spacious.

Angelo R.
Philippines
December 10, 2012
Very Elegant Hotel
Very nice accomodations for an affordable price
I would definitely recommend staying in this hotel as they have very comfortable accomodations and they have shuttles to the key areas that you normally would wish to vist. This is the place to be for value for money.

Chan C.
Hong Kong
December 05, 2012
Very good impression for this Grand Hyatt
very much like an enviorment
It was a good place for swimming pool and outside and enjoyable and very releaable. Also all staffs were deserved to appreciate their nice and good services to guest. Amazaing hotel

Paul F.
United Kingdom
December 02, 2012
Excellent Hotel, Great Service
Great room, we were really well looked after, fab breakfast
The Hyatt were really attentive from the moment we arrived. They helped us with various questions and booked ferry tickets.

KWOK W.
Canada
November 29, 2012
Nice hotel so far
nice location
even 5p.m the room was not ready! It happened on a 5 star hotel which is unacceptable. Other than that, everything is fine. Do not have to join the breakfast, as it is not too many varieties.

Ming K.
Hong Kong
November 21, 2012
New and Nice Hotel
New accomodation
Nice staff, nice atmosphere with sea view. Good food and beverages facilities.

Tam M.
November 14, 2012
Perfect Service with Free Uprade
Good location, and was offered free upgrade
This is my second time to select hotel, this time I was offered a free upgrade to Suits which all the services were upgraded as well: breakfast time extension to 1200, free tea set and evening refreshment with drinks. The experience is very great

Thiam L.
Singapore
October 23, 2012
Fantastics rooms!!
quiet enviroment...
The rooms is fantastic!! very good size and clean!! hotel stuff is friendly and helpful!! will recommend this hotel to my friends for sure~!


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