arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 946 reviews

Recent customer comments

Filter by traveler type

based on 946 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for Money 8.3
  • Food/Dining 8.0

Siu T.
Hong Kong
April 17, 2012
Nice room and facilities
I liked the Nepresso cofffee machine and provided complimentary capsules
Actually the room rate from the hotel web site is similar to travel agent. But you can earn 500 points to book through Agoda.

yau M.
April 17, 2012
great service ,clean
clean, tidy, big room
one of the best hotel in macau, galaxy is more converience , but if you want to watch the dacning water show, you should stay in grand hyatt, very converience, breakfast is good , lots of choice.

Roland M.
United Kingdom
April 12, 2012
The Best Ever
always been the best and only hotel i would ever stay in macau, i will never try another hotel as long as i can book/stay at the grad hyatt, there are no other hotel in macau would be better than them, so all i need to say is they are the best of the best!!

kok H.
April 08, 2012
New hotel on Cotai strip
the basic hotel room is a suite and very spacious
Excellent bed, great view. Very happy with the hotel room standards

Orachorn E.
April 03, 2012
Elegant Classic and stay simple
Classically elegant
The hotel is new and modern style while offering a warm friendship. Not over decorated , very comtemporay

Shellynne L.
April 03, 2012
Upgraded to Suite Room
Huge room with living hall and separate bedroom. They provide coffee maker.
They have upgraded me to a Suite room. As a solo traveller, it was too big for me. The room is beautiful and it has a living room that separate the bedroom. Every needs are met. I loved it!

Sombat J.
United States
March 28, 2012
Good service, nice room in good location hotel
Good service, nice room in good location hotel
1- I love the setup of the room. I have been here before, this is 2nd time. Spacious, nice and simple decor. 2- Hotel is convenient with casino, near Hard Rock Hotel, also has water show

YIJen F.
March 21, 2012
Close to airport and great outdoor pool
Convenient location with restaurants, pool, casino
hotel is still new. beautiful and located inside the city of dreams. close to show productions and the venetian. hotel staff are nice and friendly.

Hollie M.
United Kingdom
March 19, 2012
Luxury at its best
Large bedroom and bathroom with separate dressing area
we enjoyed an amazing one night stay at the Grand Hyatt in Macau and are returning customers. We love the attention to detail that the hotel has especially in the guest rooms for example speakers in the bathroom. We have eaten at both of the restaurants and would recommend them highly. There was maintenance taking place in the lobby area which we weren't warned about, having said this disruption was kept to a minimum.

Vanessa A.
March 12, 2012
Hyatt brand on the strip
Business hotel
does not practice in the hyatt brand. hospitality needs improvement.