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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Hotel Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
652 reviews

Value for Money
8.2
Location
8.4
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (652)
Komkrit L. Families with young children Thailand, July 07, 2010
Good to locate near huge shopping center

near shopping center
7.3
Good location, not good food, few travelling information support
Yik R. Couples Hong Kong, July 01, 2010
good..............

new ...............
9.7
wondelful, they upgrade us to executive tower suite
Kenneth L. Couples Singapore, June 20, 2010
Great Hotel with Excellent Coffee machine

Coffee machine was fantastic to keep awake for the long casinoes night
9
New and clean, located at City of Dreams where there are good internal shuttle bus.
Dustin F. Couples Australia, June 06, 2010
5 Star Experience

Room, Hotel, Ammenities, Service
8.7
I went with my girlfriend for a weekend getaway to Macau. Wanting a luxury experience we thought we’d try out the new Grand Hyatt on the Cotai Strip, above the City of Dreams. While we did not go to the Casino, the hotel and its surroundings were very pleasant. Overall a very spacious room, wonderful facilities and great location. A few little things let them down, but overall highly recommended if you want to spoil yourself.
Suying C. Couples Singapore, May 30, 2010
A wonderful experience!

Hospitality of staff; clean, spacious rooms; free shuttle services.
9.3
The room was beautiful, new, clean and spacious. The staff was very friendly and helpful. The hotel is part of the City of Dreams comprising of Crowne Plaza Hotel and Hard Rock Hotel. Despite being in Taipa Island instead of Macau, the free shuttle services provided by the hotel served to be very convenient. They provide free shuttle buses from the airport to hotel, hotel to Taipa City, Venetian and MGM Grand. Waiting time of the shuttle service was 5-10 mins. Overall, I would stay at the Grand Hyatt Macau again in my next visit.
Sightseeing/Attractions Tip: A must watch is the free Dragon's Treasure show at the City of Dreams. It is spectacular.
Daniel D. Couples United States of America, May 23, 2010
My three days in Macau

room, was upgraded to a grand suite because macau didn't have any non smoking rooms
7
Well, it was rainy when we arrived in Macau. We were hopeful for some nice weather but alas it rained every day. I have been to Macau at least 10 maybe 8 but it has never been clear or sunny at any time. Mostly rain. There was a shuttle between the the Venetian and the Hyatt. The Hyatt didn't have much to do and the food court was retro Chinese so we spent most of our time in other casinos. I would recommend the Sands as the entertainment was very nice and seafood buffet was excellent along with the 88 HKD all you can drink wine bar. The next best place was the MGM Grand. I have stayed there a number of times and the open air atrium is amazing. They actually have live parrots in cages throughout the atrium. Anyway, I could go on and on. But in summary I recommend the Grand Hyatt. Everyone is nice there and we had a very romantic and relaxing time.
Hotel Feature Tip: Hotel had a shuttle to other casinos. Starbucks at the Venetian. Good gym at the hotel.
Han-U L. Groups South Korea, May 14, 2010
Grand Grand Hyatt

Rooms, Swimming Pool, everything
10
This hotel no doubt lives up to its expectations and satisfied every single minor details of our stay. The staff were very courteous, the rooms were neck to neck to the Venetian Macau. I would definitely visit this hotel again.
David G. Couples United States of America, May 10, 2010
Excellent service

The guest rooms are large and well appoited. The shower room is great.
8.3
We had virtually no information on Macau when we arrived. The hotel staff was very helpful and hospitable at every encounter and gave good advice for our transportation options. In particular, the manager of the Mezza9 Restaurant, Roberto, demonstrated exceptional service when he helped arrange for our breakfast after we misunderstood the restauraunt hours. (I believe he also recognized the hotel's shortcoming of limited dining options.) The critizism we raised was the lack of dining choices at the hotel and attached mall/casino. The center has been open for less than one year and in typical fasion for this part of the world it is 'open' but not 100% operational. Note, the Mezza9 restaurant is modeled after the one in Singapore - excellent food prepared in show kitchens around the dining room. The large bar off the main lobby seemed nice, but never appeared open during our stay. The guestrooms are well appointed and very comfortable. We miss the beds!
Sightseeing/Attractions Tip: The free shuttle bus to/from the airport as well as the shuttle to The Venetian and the historic center of Macau meant we didn't need to spend anything for transportation once we arrived in Macau.
Steven H. Couples Switzerland, April 20, 2010
City of dreams

We had a Grand Siute bedroom it was lovely. Location great for a gambling weekend but not for seeing Macao.
7.3
Raymond Y. Business travelers Singapore, April 16, 2010
Great New Hotel

New hotel, good room size, nice shower & tub Was upgraded to a corner room. Very spacious room w/ almost a full size L-shape sofa, nice shower & bath tub
8
Was upgraded to a corner room. Very spacious room w/ almost a full size L-shape sofa, nice shower & bath tub. Hotel was in a far corner of City of Dreams. Had to walk quite a bit to get to central shopping area in COD, and also the exit nearest to the Venetian. Food choices in COD was also well below those over at the Venetian
Travel tip: Aside from the accomodation, the Venetian has lots more to office

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