Back to hotel info

Excellent 8.7
Based on 949 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 949 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for money 8.3
  • Food/Dining 8.0

shay S. from Philippines
Couples
Stayed one night in August 2014
very nice hotel really nice rooms nice staff
the service good the rooms are very nice the bed comfertable near the airport and the ferry
the service good the rooms are very nice the bed comfertable near the airport and the ferry
Reviewed August 26, 2014

THIM C. from Malaysia
Business travelers
Stayed one night in June 2014
Highly recommended hotel in Macau
Comfort, Clean and definitely value for money
Very enjoyable. Room is very spacious and well designed. The staff are well trained. First class facilities.....definitely value for money.
Reviewed August 14, 2014

Debra N. from United Kingdom
Couples
Stayed 3 nights in July 2014
Superb Experience in Macau
First Class Service, Great Location, Amazing Club Lounge
Our stay at the Grand Hyatt Macau was a complete wow. Every one of the staff went out of their way to make our stay special. We recommend the club rooms and suites; access to the Club Lounge was a great bonus, with its live kitchen at breakfast and evening canapés. The hotel is adjacent to the House of Dancing Water, an easy walk to the Venetian complex and convenient for the central Cotai Strip. We thoroughly recommend this hotel and can't wait to return! Top tip is trying the hotel's Egg Tarts in the Lobby Lounge; absolutely superb!!
Reviewed August 04, 2014

Wai Y. from Hong Kong
Couples
Stayed one night in August 2013
Good n comfy hotel, always.
Stylish, comfortable n spacious room , good services
Grand Hyatt is always up to its good standard. The suites are spacious with modern amenities and stylish furnished 😊 nice stay in grand Hyatt , always.
Reviewed August 04, 2014

Rina H. from Indonesia
Families with young children
Stayed one night in July 2014
Nice Hotel
Good Location, Good Value, Friendly staff
My Family love this hotel
Reviewed August 03, 2014

Rina H. from Indonesia
Families with young children
Stayed one night in July 2014
Grand Hyatt located in City of Dreams Macau
Location, Entertainment, Food
Very Nice Hotel with spacious rooms.
Reviewed August 03, 2014

Ming W. from Taiwan
Families with older children
Stayed 2 nights in July 2014
Big room
Big twin room with convenient transportation and friendly services.
Great.
Reviewed July 20, 2014

Jasmine C. from Malaysia
Families with older children
Stayed 2 nights in June 2014
Wonderful stay.
Spacious Room, Cleanliness, Friendly & Well trained Staff
Reviewed July 08, 2014

Chia L. from Singapore
Families with older children
Stayed 2 nights in July 2014
Too dark....
Fast check-in/out , friendly staff & Big room...
The lobby.. lift area.. inside the lift.. all is very dark... painting inside the room look abit creepy... Wun dare to return back to my room alone... beside that.. nth much
Reviewed July 06, 2014

Chek T. from Singapore
Families with young children
Stayed one night in June 2014
Great customer service. Nice and clean room.
Quite but still convenient. Clean and spacious room.
Very delightful. Will definitely try other Grand Hyatt hotel in other countries.
Reviewed June 20, 2014