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Excellent 8.7
Based on 944 reviews

Recent customer comments

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based on 944 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for Money 8.3
  • Food/Dining 8.0

Debra N.
United Kingdom
August 04, 2014
Superb Experience in Macau
First Class Service, Great Location, Amazing Club Lounge
Our stay at the Grand Hyatt Macau was a complete wow. Every one of the staff went out of their way to make our stay special. We recommend the club rooms and suites; access to the Club Lounge was a great bonus, with its live kitchen at breakfast and evening canapés. The hotel is adjacent to the House of Dancing Water, an easy walk to the Venetian complex and convenient for the central Cotai Strip. We thoroughly recommend this hotel and can't wait to return! Top tip is trying the hotel's Egg Tarts in the Lobby Lounge; absolutely superb!!

Wai Y.
Hong Kong
August 04, 2014
Good n comfy hotel, always.
Stylish, comfortable n spacious room , good services
Grand Hyatt is always up to its good standard. The suites are spacious with modern amenities and stylish furnished 😊 nice stay in grand Hyatt , always.

Rina H.
August 03, 2014
Nice Hotel
Good Location, Good Value, Friendly staff
My Family love this hotel

Rina H.
August 03, 2014
Grand Hyatt located in City of Dreams Macau
Location, Entertainment, Food
Very Nice Hotel with spacious rooms.

Ming W.
July 20, 2014
Big room
Big twin room with convenient transportation and friendly services.

Jasmine C.
July 08, 2014
Wonderful stay.
Spacious Room, Cleanliness, Friendly & Well trained Staff

Chia L.
July 06, 2014
Too dark....
Fast check-in/out , friendly staff & Big room...
The lobby.. lift area.. inside the lift.. all is very dark... painting inside the room look abit creepy... Wun dare to return back to my room alone... beside that.. nth much

Chek T.
June 20, 2014
Great customer service. Nice and clean room.
Quite but still convenient. Clean and spacious room.
Very delightful. Will definitely try other Grand Hyatt hotel in other countries.

Kuan Y.
June 20, 2014
Clean comfy and spacious room
Conveniently located. A lot of shopping. Luxurious room
Very pleasant and luxurious stay. Highly recommended.

Cynthia L.
June 18, 2014
Quiet Hotel with good comfort
Quiet, free transportation to all major attractions and places, nice reasonably priced comfortable room