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Excellent 8.7
Based on 943 reviews

Recent customer comments

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Excellent



based on 944 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for Money 8.3
  • Food/Dining 8.0

Tan K.
Malaysia
June 08, 2014
Pleasing and warm feeling
Swimming pool, comfortable room and facilities
The best casino hotel I ever had. Good service and overall facilities

QIAN L.
China
May 22, 2014
Very good price and really had a nice stay there
spacious room, friendly and professional staff, great room views
I booked the en-suite at a very good price which was only 200 HKD more than standard room rate. The en-suite is really fantastic. 6 people stayed in the room and we never felt crowded!!!

Cheung Y.
Hong Kong
May 21, 2014
Spacious room & nice experience in the club lounge
Rooms are large and stylish. We booked the rooms on the club floor with free access to the lounge. Worth a relaxing evening break there with variety of snacks and dinks served.

LO S.
China
May 01, 2014
A splendid hotel with rooms for improvement.
Big swimming pool, rooms are large & near to the great water show.
The room is big & tidy. Staff are pretty cool. Big swimming pool but windy. Room not ready until 16:00

Rahman H.
Hong Kong
April 22, 2014
Enjoyable and friend staffs at the hotel
dining, close to watching show, close by shoping
This is my 2nd stay at Grand Hyatt Macau, the room is clean and staffs there are friendly. Gave my whole family a pleasant experience during the stay.

Chee S.
Malaysia
April 10, 2014
It was a comfortable and great hotel
Cleanliness, Modern design and friendly staff
It was a pleasant moment stay in this hotel. It is near to attraction point and shuttle bus provided. Staffs are very friendly and provide informative information. Spacious rooms, clean and tidiness. They allow you to pre-register if you arrive early and will deliver your baggage to your room. Great service.

LI G.
China
April 08, 2014
everything is perfect
room conditions and cleanliness, nightlife and bar, dancing water and taboo shows
it was great experience in Grant Hyatt Macau. it closes to the city of dreams casino and many entertainment spots like the dancing water and taboo shows and some great bars.

Shirley C.
Singapore
April 08, 2014
Awesome and spacious room
Spacious, attentive staff and clean
The stay at Grand Hyatt Macau Hotel was fantastic. We totally enjoyed our stay there. Upon check in, i requested for a room nearer to the lift lobby and the staff changed the room for me immediately. The room was so spacious and clean. i will go back to stay at Grand Hyatt Macau when i am going there for my next trip!

Margaret K.
Philippines
April 05, 2014
Nice 5 Star Hotel
great service, nice room, great reataurants
It's a 5 star hotel and the Grand Hyatt Macau lived up to our expectations. Breakfast was good and the staff was friendly. The room was nice with free wifi connection. We stayed here to watch the House of Dancing Water which is also located in the City of Dreams.

Serene T.
Singapore
March 26, 2014
Wonderful stay, value for money
Great service, very comfortable room, hotel facilities
We booked a room on the club floor and it was the best thing ever! The food and drinks available in the lounge are superb, be it breakfast, afternoon tea or evening cocktails. The staff on the club floor (and pretty much everywhere in the hotel) were friendly and attentive, from the time we checked in, to the time we checked out. They remembered our preferences and names even when we had meals and drinks at the lounge. The room was fab, clean, comfortable with all the quality amenities that one could ask for. The fact that there was a nespresso coffee machine pretty much nailed it for us :) The hotel is next to the theatre hosting the House of Dancing Water show, really convenient for us. Dining choices are varied and if you need cheaper shopper or even more dining options, it's just a short walk across the road to The Venetian. We will be back and have recommended this hotel to many friends.